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Ford of Galesburg - Service Center

Galesburg, IL

4.5
632 Reviews
Call Service Center (309) 381-1095

632 Reviews of Ford of Galesburg - Service Center

Sort by
January 05, 2022

Got me in for service promptly mid afternoon when i needed a new battery. Thank you! More

by BCMPNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold
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Jan 06, 2022 -

Ford of Galesburg responded

So happy your service experience was prompt! We look forward to helping you maintain your vehicles!

January 04, 2022

Great people that know their stuff. I own 5 Fords and they all get serviced at the dealership More

by pharmtech0453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Mike Ruark, BRENDA JONES
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Jan 05, 2022 -

Ford of Galesburg responded

Thank you for your continued loyalty. We appreciate your support and look forward to serving all your automotive needs in the future!!

January 03, 2022

Every time I come to Yemm Ford I have a great experience. I always feel taken care of and confident things will be done right. More

by Lindsay M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, David Rodvold, BRENDA JONES
Report | Print
Jan 05, 2022 -

Ford of Galesburg responded

We appreciate your confidence and are happy to hear that we taken care of your vehicles!!

January 03, 2022

Pleasant service, great attitude all around. Would recommend to anyone I know. Great job guys More

by Arongter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aron, Will, Dave, David Rodvold, Mike Ruark
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Jan 03, 2022 -

Ford of Galesburg responded

So happy to hear you would recommend us! That is what is all about we look forward to taking care of all your automotive needs in the future!

January 03, 2022

Was told inside window had been cleaned as asked. Apparently all they did was rub a rag around windshield without cleaner! It was a streaky MESS! Made it VERY difficult to see out during a storm on t More

by C.HARDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, BRENDA JONES
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Jan 03, 2022 -

Ford of Galesburg responded

So sorry it wasn't cleaned to your standards! We apologize for any inconvenience. When you return from Florida please stop in and let us do better!! I do hope you enjoy your time in Florida you certainly picked the right time to get out of this frozen tundra!

January 01, 2022

Great people great service fast friendly but expensive wash service should be included I love ford More

by juanischicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 30, 2021

Easy to schedule on.my terms, quick work, let me know filter would be extra if I wanted it. Great job! More

by LUVIT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, David Rodvold
Report | Print
Dec 30, 2021 -

Ford of Galesburg responded

Thank you for servicing your vehicle at Ford of Galesburg. So glad you had an easy experience. We look forward to taking care of all of your automotive needs in the future.

December 30, 2021

Came in from out of state, needing an oil change done prior to them closing and they took me in. I was very happy with their services. More

by owensmovingcleanoutsservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENDA JONES
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Dec 30, 2021 -

Ford of Galesburg responded

So happy they were able to fit you in and get you on your way!

December 29, 2021

The all around buying experience was great and will recommend to anyone to give this dealership a look at when buying a vehicle. More

by helpis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vail Sr., Mike Ruark
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Dec 29, 2021 -

Ford of Galesburg responded

Thank you for your kind words! We look forward to helping you with all your automotive needs now and in the future!

December 27, 2021

New ownership seemed friendly. The service was as expected. The faces were all new so time will tell if it is a good dealer. More

by jim.stolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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