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This rating includes all service center reviews, with more weight given to recent reviews.
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632 Reviews of Ford of Galesburg - Service Center
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November 04, 2021
Easy to schedule an appointment. Staff was friendly and knowledgeable to answer all my questions as I was a new customer at the dealership. knowledgeable to answer all my questions as I was a new customer at the dealership. More
by SarahL
Verified CustomerEmployees Worked With
David Rodvold, Mike Ruark
November 03, 2021
Always prompt. Explanations when extra time or cost involved. No surprises. Polite at all times involved. No surprises. Polite at all times More
by Diannelasak
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
October 25, 2021
Regular service was prompt and well done. I’ve got a scratch without being asked and at no charge. scratch without being asked and at no charge. More
by Fusion 19
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
October 21, 2021
Awful communication. Was told vehicle would be looked at on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn't want to go get it in the rain. The line item written estimate that was requested was chicken scratch on a PO form. More
by Go elsewhere
Employees Worked With
Mike Ruark
October 07, 2021
Very good service and polite to customers. Nice clean waiting room. Friendly people to deal with waiting room. Friendly people to deal with More
by none
Employees Worked With
Other Employees :
Stephanie Sloan, Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
October 07, 2021
I was treated with respect, and good, speedy service! I will recommend them to others. will recommend them to others. More
by sigiwheeler
Employees Worked With
September 16, 2021
Customer service is excellent, all needs are completed quickly and professionally! There is no hesitation by employees to assure customer satisfaction! quickly and professionally! There is no hesitation by employees to assure customer satisfaction! More
by JKFCRASH
Employees Worked With
