Ford of Galesburg - Service Center

I was very impressed with how the service manager worked with me to take care of a problem I'd had! No service department at any location is going to be perfect but making things right is all you can ask of with me to take care of a problem I'd had! No service department at any location is going to be perfect but making things right is all you can ask of any business! More

Everyone was friendly and helpful. They stayed late to accommodate me with my purchase They were not pushy and the transaction went quite smoothly Thanks!😊 accommodate me with my purchase They were not pushy and the transaction went quite smoothly Thanks!😊 More

Clean and prompt They are following the covid standards so the amenities have to be closed at the moment. They are good at following the guidelines. so the amenities have to be closed at the moment. They are good at following the guidelines. More

I was only there to get my vehicle serviced when this beauty caught my eye!! Had no thoughts of getting a new Escape but Greg was so nice and didn’t pressure me at all. I had great service with no pres beauty caught my eye!! Had no thoughts of getting a new Escape but Greg was so nice and didn’t pressure me at all. I had great service with no pressure and they gave me a great deal!! More

Was looking for a used car and the sales guy showed me a new car that I wanted he gave me what I wanted! Really professional new car that I wanted he gave me what I wanted! Really professional More

I had a battery on my Fusion that kept going dead. I finally called in frustration and they got me in that day and replaced my battery and got m on my way with peace of mind. finally called in frustration and they got me in that day and replaced my battery and got m on my way with peace of mind. More

The dealership is very clean and well kept. Brightly lit and nicely decorated. The service department is also very clean and efficient. The routine service work that was done on my vehicle was done quickly and nicely decorated. The service department is also very clean and efficient. The routine service work that was done on my vehicle was done quickly and correctly. I also had a recall that was performed on my vehicle which was done well. I feel that the team at Yemm has the customer as their priority and that makes Yemm a very good deal for your dollar. More

Was very pleased with the service and personel I dealt with during my recent visit regarding a Issue with my Ford Transit. Service dept very friendly and professional even though vehicle was not purchas with during my recent visit regarding a Issue with my Ford Transit. Service dept very friendly and professional even though vehicle was not purchased there, will gladly return if needed in future. More

Always friendly with a smile when I go in, helpful, fast service everytime I call or take my vehicle in to get worked on. The vibe is always upbeat and this is what I call amazing customer service! service everytime I call or take my vehicle in to get worked on. The vibe is always upbeat and this is what I call amazing customer service! More