653 Reviews of Ford of Galesburg - Service Center
Yemm Ford did a great job on my recall service and oil change/inspections. They are always very helpful and courteous! Also very helpful with giving rides to work and/or delivering vehicle when finished. change/inspections. They are always very helpful and courteous! Also very helpful with giving rides to work and/or delivering vehicle when finished. More
I brought my car in late and the young gentleman checking me in was kind enough to open the hood just to check on it. Besides that the staff of 3 that helped me were by far the nicest people I have dealt wit me in was kind enough to open the hood just to check on it. Besides that the staff of 3 that helped me were by far the nicest people I have dealt with in a service department. Whatever you are doing, keep it up. When it’s time for a truck, even though I live in Chillicothe, I’m driving to your dealership 1st. More
I Went in for recall On my 2017 Ford Explorer. . Good, friendly service provided. Flexible scheduling. No price issues involved as it was a recall. friendly service provided. Flexible scheduling. No price issues involved as it was a recall. More
The past year. I had my car there for low tire issue and could never get it fixed right. I had it serviced 4 or 5 times, the last time it was there they said I needed a new tire which was $300 I feel I sho could never get it fixed right. I had it serviced 4 or 5 times, the last time it was there they said I needed a new tire which was $300 I feel I should not have paid for anything. The service manager was very rude to me. Will not return J Rice More
Work was done promptly! Friendly atmosphere. Courtesy ride to and from was great. Good explanation of what needed to be done. COVID rules in place. ride to and from was great. Good explanation of what needed to be done. COVID rules in place. More
Yemm Ford has friendly customer service employees and the technician got the problem diagnosed quickly and fixed. The cost of the device was very reasonable. technician got the problem diagnosed quickly and fixed. The cost of the device was very reasonable. More
Excellent service. Dealership friendly. I even had a chat with the mechanic and he explained the service performed. The service department was extremely friendly and helpful. I recommend them fully. They com with the mechanic and he explained the service performed. The service department was extremely friendly and helpful. I recommend them fully. They communicate together for you very well. More
Happy with the service from start to finish.Everyone was courteous and friendly. I appreciate the provided check list. Priced a little high but not too unreasonable . courteous and friendly. I appreciate the provided check list. Priced a little high but not too unreasonable . More
Scheduling the needed service was completed in a minimum of time. Service was performed as scheduled in a timely and professional manner. My vehicle continues to perform well and I will continue to get requ of time. Service was performed as scheduled in a timely and professional manner. My vehicle continues to perform well and I will continue to get required service from Yemm ford. More
I'm very satisfied w/our local dealership, they went Far beyond to help us. The service dept worked tirelessly & came thru. We're satisfied. beyond to help us. The service dept worked tirelessly & came thru. We're satisfied. More