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Ford of Galesburg - Service Center

Galesburg, IL

4.5
632 Reviews

632 Reviews of Ford of Galesburg - Service Center

Sort by
July 07, 2018

felt like a wanted customer. I wish I could go there for everything I need done. But can't. I always feel welcome there. Quick & friendly. I been going there for years. They have More

by BURNSCINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of these.
July 07, 2018

Not real happy Brought truck in for new brakes,wasn't called to say it was completed, drove by saw it was back on lot. Went in to see if it was done, it was, no pape More

by LUVIT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Snell
June 26, 2018

Promptness They always answer any questions I have. They explain everything that was covered during service of my car and point out and future concerns I may h More

by JAC430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
June 12, 2018

35,000 mile checkup Pleasant,efficient,and courteous of our time. Reccomendations made but not pushy. Brian phoned me with information I requested prior to visit. Excel More

by polo1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Snell
June 07, 2018

Ford Escape 2013 After several attempts it appears we have finally gotten the problem with my windshield washers finished. It started Jan 2018 and the last appt was M More

by Escape13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unfortunately I do not remember names well!
May 28, 2018

Service and a recall I have always had good luck having work done here. Always polite and professional. They care about customers and want them back. Work is always done i More

by baddis_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Oeth
May 14, 2018

Excellent service. Convenient pick up & drop off of vehicle The Yemm Service is excellent. They pick up and drop off my car. It is always ready and waiting when I expect it and when they have told me it will b More

by Jx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 10, 2018

Recall part replaced Once the manufacturer sent the part, they were very quick about getting the vehicle in and replacing the part. Took less than half a day. More

by CCOOPER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shuttle driver was very friendly , Brian Snell
May 09, 2018

Air conditioner works better than ever. Very pleased ! Yemm Ford service dept went above and beyond with me on my last visit to have my Ford F 150 air conditioner fixed. 100 percent satisfied and they hav More

by randy.hulet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam. and service.manager Tom
May 08, 2018

Great Service Took car in for appt. on a Saturday morning. They were waiting for me when I arrived. Ran errands with husband and car was ready when we got back! And More

by JAN_GLASNOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was great.
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