Ford of Galesburg - Service Center

A little disappointed Brought my car in for 2 recalls and an oil change. The lady at the service desk seemed annoyed that I was there and that I was bothering her when I dr Brought my car in for 2 recalls and an oil change. The lady at the service desk seemed annoyed that I was there and that I was bothering her when I dropped my car off. I have to say that the salesman that helped me with a loaner was great and so helpful. They called me and said my car was done.When I returned at the end of the day I noticed one of the recalls had not been done and when I asked the lady in the service department about it she said "my bad". I was told they would look at it right then. Twenty five minutes later she found me in the waiting room and told me they would not be able to do it today I would have to come back. Disappointed with the entire experience. More

Excellent service. Sam did a great job taking care of my car. Mike and Sam are who I always request, I trust their service and knowledge. Steve in parts is th service. Sam did a great job taking care of my car. Mike and Sam are who I always request, I trust their service and knowledge. Steve in parts is the best. He is always willing to go above and beyond. He is a gem. More

Very Satisfied. I am very satisfied with the time of the appointment and getting the new tires put on. You have a great team. Meaghan did a good job of making every I am very satisfied with the time of the appointment and getting the new tires put on. You have a great team. Meaghan did a good job of making everything happen quickly. More

Check up and oil change Excellent Service, Sales and Management team! Always willing to go the extra mile for their customers. I always recommend Yemm Ford to all my friends Excellent Service, Sales and Management team! Always willing to go the extra mile for their customers. I always recommend Yemm Ford to all my friends and family. More

Great personal service! Service department is excellent! It’s great visiting with Gene and Mike while my Truck is being serviced. I have purchased many Vehicles from them in Service department is excellent! It’s great visiting with Gene and Mike while my Truck is being serviced. I have purchased many Vehicles from them in the past and will continue to in the future. More

Fast and reasonably priced. The dealership was easy to work with. Freindly and knowledgeable staff. Everything was reasonably priced. I will definitely be back. My wife and I bot The dealership was easy to work with. Freindly and knowledgeable staff. Everything was reasonably priced. I will definitely be back. My wife and I both were very satisfied. More

Easy to schedule Staff helpful Easy to schedule appointment , several time options available. The Staff was courteous at the Center .Service completed in timely manner and Ipromptly Easy to schedule appointment , several time options available. The Staff was courteous at the Center .Service completed in timely manner and Ipromptly notified when the car was ready. More

Great Ryan and Darryl are awesome. Very helpful. Always very nice and trustworthy. Never have a problem when I have been in there. My next vehicle is coming Ryan and Darryl are awesome. Very helpful. Always very nice and trustworthy. Never have a problem when I have been in there. My next vehicle is coming from here. More

Great service. Excellent service. He explained the present condition of the car in terms I could understand. I appreciate that. Was also pleased to see the car Excellent service. He explained the present condition of the car in terms I could understand. I appreciate that. Was also pleased to see the car was washed and vac'd. That makes one feel like you are starting out fresh when you leave. Don't change. More

Service Center is Fast and Staff is Friendly!!! I always go in to get the Works Package done for either our 10 SHO, 16 Expediton, or our 13 Explorer. I’m always in and out in a timely manor consider I always go in to get the Works Package done for either our 10 SHO, 16 Expediton, or our 13 Explorer. I’m always in and out in a timely manor consider all they do with the works package, and they even give a car wash with the service! This dealer also offers Service Points that you can accumulate and use toward purchases! 10/10 the best Ford dealer in the area! More