Ford of Latham - Service Center

They did a great job servicing my car, and in a timely manner. They also caught my inspection had expired - much thanks for that! Katie the service advisor was very nice. manner. They also caught my inspection had expired - much thanks for that! Katie the service advisor was very nice. More

They serviced my vehicle with a timely appt, but he most awesome thing was they picked up and delivered my car!! That was such a help as I work and did not want to fight traffic. and take time off..the staf awesome thing was they picked up and delivered my car!! That was such a help as I work and did not want to fight traffic. and take time off..the staff kept me updated frequently and were able to process the warranty paperwork..thanks!!! More

I recently had an oil change and filter only done at Latham ford. 6.7 superduty. Price was $250. 3 months prior I had one done at RC lacy catskill for $127. Latham refunded me $75 I feel there prices ar Latham ford. 6.7 superduty. Price was $250. 3 months prior I had one done at RC lacy catskill for $127. Latham refunded me $75 I feel there prices are way to high and people need to know this. Thanks for the refund but adjust your prices to other dealer prices. Customers be aware More

Service was fine just super slow with repairs. Had my car for 9 days. Rapaired o2 sensor, air bag light and leaking boot. Took way to long. Had my car for 9 days. Rapaired o2 sensor, air bag light and leaking boot. Took way to long. More

Dan the service advisor was friendly and explained everything clearly. He also made the process efficient and kept me in the loop with what was going on with my vehicle. everything clearly. He also made the process efficient and kept me in the loop with what was going on with my vehicle. More

The service adviser did a great job taking my information, keeping me informed, and completing the service order along with completing the extra work that was needed. information, keeping me informed, and completing the service order along with completing the extra work that was needed. More

I drove my truck into the Service Living Room! The Valet was at my door in seconds. Brian said my service would take up to three hours. Everyone there so accommodating. I spent only about an hour The Valet was at my door in seconds. Brian said my service would take up to three hours. Everyone there so accommodating. I spent only about an hour and thirty minutes in the waiting room on my laptop the truck was ready! Great experience! More

Ritchie was great to deal with! He really listened to me and tried to make the best of the situation. I appreciated his help. I didn't appreciate having to wait for over a week for He really listened to me and tried to make the best of the situation. I appreciated his help. I didn't appreciate having to wait for over a week for a part to come in, and how expensive everything was. More

Valet service was prompt, courteous, friendly and professional. Work was performed as requested. Communication was great. Difficult to improve excellent. professional. Work was performed as requested. Communication was great. Difficult to improve excellent. More

Got the work done that was needed! Katie Breen the service advisor was friendly and kept me informed. Katie Breen the service advisor was friendly and kept me informed. More