Ford of Peoria

amazing Bob was an amazing cars salesman and made my experience amazing and did not make it stressful at all. He also made sure to find the car i wanted and a Bob was an amazing cars salesman and made my experience amazing and did not make it stressful at all. He also made sure to find the car i wanted and also what fit my budget. More

A Little Disappointed I purchased my 2014 F150 at Green Ford new and as I believe in OEM M&R have always taken here for service... This engagement has me questioning my dec I purchased my 2014 F150 at Green Ford new and as I believe in OEM M&R have always taken here for service... This engagement has me questioning my decision to spend my money here... The young man that helped upon arrival was very enthusiastic and engaging but failed on the execution end of things.... I needed oil change along with tire rotation... Additionally, I asked for a quote for new set of tires and a quote from the body shop for hail damage my truck had received... Upon returning to dealership that evening to settle bill and retrieve my truck, I was informed my tires did not need replacing thus no quote was prepared... I know tires are still good but want to prepare cash fund for when needed... Additionally, no quote for the hail damage was prepared either so I had to take the time to go to the body shop and wait while truck was inspected and quote prepared... I was on a serious time crunch which is why I'd asked for these items to be performed while I was at work and no one was constrained on time or temperament.... Was a good bit disappointed and considering other options for future vehicle needs... I had a relationship with a top tier Ford dealership in past so I know what great customer service is and this, unfortunately, ain't it!! More

Salesman Arthur Pannell Spent some time with Arthur Pannell this morning. Drove home in my new car! Love the car, Arthur was great. He knew what I was looking for and made Spent some time with Arthur Pannell this morning. Drove home in my new car! Love the car, Arthur was great. He knew what I was looking for and made sure I got what I wanted. More

Great customer service! I went in to trade my car for another car that I was in love with but didn't know where to begin or if it were even possible. I told Bob the car that I went in to trade my car for another car that I was in love with but didn't know where to begin or if it were even possible. I told Bob the car that I was looking at and wanted, he told me that he could I he could make it possible for me to take it home that day, and I did. It was great service all around, and I will definitely be returning in the future. (: More

Sincerely honest salespeople who go above and beyond! We went in late on a Saturday afternoon to look for a replacement vehicle and Darrell really paid attention to our needs and our budget. He went above We went in late on a Saturday afternoon to look for a replacement vehicle and Darrell really paid attention to our needs and our budget. He went above and beyond what other dealerships do to earn your business and I would have no hesitation in giving him a rave review! He was so nice to work with. More

Perfect Vehicle with outstanding service! Let me just say that my experience was perfect from beginning to end. Very helpful,sincere and professional salesperson, Arthur Pannell!!!! Thank yo Let me just say that my experience was perfect from beginning to end. Very helpful,sincere and professional salesperson, Arthur Pannell!!!! Thank you, Brandon Watson More

Superior Service Team! I had my car worked on within the last few months, and the same issue came up. I stopped by the dealership, and not only did they fix it right then an I had my car worked on within the last few months, and the same issue came up. I stopped by the dealership, and not only did they fix it right then and there, they remembered me, and treated me with such great customer service!! I am impressed with the teamwork, professionalism and speed that they corrected the problem. I recommend Ron Hermann and his team to anyone who wants great service in the tri-county area. More

I bought a 2017 Ford Escape. I recently purchased a 2017 Escape from Green Ford in Peoria, IL. My Sales Representative, Todd Luczaj, was not "pushy", and I liked that. He answer I recently purchased a 2017 Escape from Green Ford in Peoria, IL. My Sales Representative, Todd Luczaj, was not "pushy", and I liked that. He answered my questions and gave me time to make my decision. He was very patient and visited with me while we were waiting for the Sales Manager to bring his offer. The Sales Manager, Aaron Young, was very helpful and answered my questions and presented a good deal. The Business Manager, Justin List, was very helpful and answered my questions about the final purchase paperwork. I was very happy with the team at Green Ford and I am very happy with my new 2017 Escape. I would recommend these three people and the Green Ford dealership to anyone. I made some extra purchases in the parts department and I received good service there also. More

Awesome Dealership! Great salesman, Bob Hunter! Would do business again any day. Very helpful and honest! Love my new Platinum Expedition! It's like a Lincoln Navigat Great salesman, Bob Hunter! Would do business again any day. Very helpful and honest! Love my new Platinum Expedition! It's like a Lincoln Navigator, but better! More