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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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February 15, 2021

Service department staff was friendly and helpful. Got us checked in quickly and did an exception job on our vehicle update. Will definitely return for all our service needs. Would have been excellent if More

by GwendolynRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez, Ben Brewin, Nick Drummond
Feb 18, 2021 -

Ford of Port Richey responded

Thank you for the review Gwendolyn. We do have a customer waiting area located in the back of our showroom, adjacent to the service drive. We appreciate you servicing with us and look forward to assisting you in the future.

February 13, 2021

I was very impressed with your service department. Your service advisor Frank Johnson was helpful, understanding and very patient with me. The two young men that walked me through the process of getting a More

by Denise Silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2021

They always get me in & out quickly & usually they do a good job, but the last time they forgot to wash it, & I had to ask for the pastries More

by JEG60FORD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Drummond
February 13, 2021

I was greeted immediately. Shuttle took me to work and picked me up with zero hassle or wait. Service was perfect and reasonably priced. My advisor was perfectly polite. 10/10 More

by mcstephy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2021

I love my Ford and the dealership everyone seems to try to do their best to make you feel welcome with professional attitudes and knowledge and a sincere desire to meet your needs. More

by Janet Magowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
February 13, 2021

Had a small problem after a major repair and was able to have it remedied quickly, in time for me to get to work that day. More

by miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
February 13, 2021

Very professional, an courteous at all times Sorry but I am a man of a few words .I would definitely, tell my friends , about my experience !! More

by Rboss14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
Feb 18, 2021 -

Ford of Port Richey responded

We thank you for the opportunity to earn your business, and look forward to continuing to earn your trust.

February 12, 2021

Had oil change, they forgot to put cap on and I lost oil underneath and on side of truck. They replaced oil again and cleaned my truck underneath and cab, I was very pleased with clean up. More

by Sueannmckenzie@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toni Governale
Feb 13, 2021 -

Ford of Port Richey responded

We do our best to give you our best. Thank you for your understanding and thank you for giving us the opportunity to make the situation right.

February 12, 2021

The staff and technicians were well informed, helpful, and polite. All were concerned to be sure all repairs were done correctly. Thank you for being conscientious. More

by PATKNUDSTRUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Asturi, Ben Brewin
February 12, 2021

Good service with people that are looking out for me. Toni has been a truly amazing. Communication is outstanding and her concern for my situations More

by bigguy963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
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