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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.6
344 Reviews

2536 Forest Lane

Dallas, TX

75234

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344 Reviews of Forest Lane Chrysler Dodge Jeep Ram

August 28, 2019

Great people and service department! The customer service at Forest Lane is top notch. I truly felt taken care of and that my car was in good hands. Leo Griggs was communicative and thoro More

by AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Griggs
Aug 30, 2019 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the great review!

August 16, 2019

Sales Great experience. Mario did a good job. No hard sales pitch. Just straightforward. Morrow was helpful in helping me get the truck back to my house. Se More

by dbentley481
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Aug 30, 2019 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 27, 2019

Fantastic When I arrived there was someone to greet me and since I had called ahead they had the car I was interested ready and waiting. I immediately went for More

by Carol777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Leo Griggs, Mario Arturo
Aug 30, 2019 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the kind review Carol!

July 26, 2019

Another WONDERFUL experience! This was my second time buying a vehicle from Forest Lane CDJR and it was another GREAT and seamless experience. Mario went above and beyond to make s More

by EAlexander6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Jul 26, 2019 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for your excellent feedback! It will always be a pleasure assisting you with your vehicle needs.

July 24, 2019

Awesome! I have bought vehicles online before, but this by far was the easiest experience i have every had. I put all my trust in Isaac, my sales guy, and he More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Soto
Jul 26, 2019 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for coming across the United States to do business with us. We are grateful for the opportunity to assist you.

July 17, 2019

Can Do Man I'm pretty sure there isn't anything this man CAN'T do or a question he can't answer. Eddie has the most knowledge and the best personality of all of More

by jeep2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
July 17, 2019

Amazing service Javier is the most helpful, polite and efficient Service Person I've ever worked with! He checked all the boxes on my latest service visit and I was More

by jeep2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Tamez, Eddie Campbell
July 09, 2019

Scam artists. The salesmen are scam artists! We had gotten all of our paper work & deal signed for a truck. We ran out of time (because “finance” took forever), and More

by Dpernicano10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Griggs, Mario Arturo, Isaac Soto
Jul 09, 2019 -

Forest Lane Chrysler Dodge Jeep Ram responded

Mr. Saxton, We tried relentlessly to make a deal with you and to get to terms that you and your wife could agree to. Unfortunately after speaking with the bank on Monday we were not able to make the deal that we thought was possible on Saturday. When we relayed this to you it was later in the day after your wife was already on her way to the dealership and for that we apologize. Sometimes we are at the sake of the lender and their delay in reaching us caused a delay for us to reach you. There were some factors that we tried to overcome (large amount of negative equity, little to no cash down) and we were hopeful that we would still be able to make a deal. The part that we had a shortcoming was better communicating this to you and for that we apologize. But please don't get upset at us for trying to earn your business. We were given the variables and we tried to make the most of what we had to work with. I hope that you and your wife can forgive us. Thank you, Management Team

July 03, 2019

Amazing Service My experience was amazing my sales guy had me in and out the dealership very quickly. I would recommend this dealership to anyone and everyone just Fo More

by Ty-24@dh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Soto
June 20, 2019

Great buying experience I bought a Jeep Grand Cherokee Overland 2019 model and dealt with Issac and Mario. They were both very professional and great to deal with. They answe More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Arturo, Isaac Soto
Jul 26, 2019 -

Forest Lane Chrysler Dodge Jeep Ram responded

The Forest Lane family definitely appreciates your kind feedback. Mario and Issac were pleased to make your purchase seamless.

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