Fort Collins Dodge Chrysler Ram

My wife and I recently purchased a 2012 Grand Cherokee Overland from this dealership and we couldn't be more satisfied with the Jeep's high quality and our overall buying experience with Fort Collins D Overland from this dealership and we couldn't be more satisfied with the Jeep's high quality and our overall buying experience with Fort Collins Dodge Chrysler Jeep (FCDCJ). This is largely due to the integrity, professionalism, empathy, technical knowledge, competency and overall customer service provided by our salesman Ryan Buller. Put it this way, we have previously owned several high quality foreign cars and appreciated working with their premier dealerships. Ryan matched all our expectations and then some by selling us this extraordinarily well-made American Jeep. Some examples: 1) When checking out various models, Ryan answered all questions honestly and worked exceptionally hard to match our specific driving needs with any potential vehicle purchase. He has a profound knowledge of virtually all car makes and models. 2) When negotiating our old vehicle trade-in, after Ryan's detail inspection, he got permission to offer us an exceptionally fair market trade value for it. 3) On the actual day of our purchase, Ryan personally introduced us to everyone in Service, Parts and other FCDCJ staff. The Finance folks whom we dealt with - both named Bob were also experienced professionals with forthcoming honest answers to all our questions about credit, payment plans, warranties and so forth. 4) Ryan's passion for outdoor activities includes off road 4-wheeling, mountain climbing, running, diving just to name a few. The Sunday after our purchase, with his wife out of town, he graciously offered me to meet him in his Jeep and each of us drove our respective 4-wheelers through Poudre Canyon. He then led me through a "somewhat easy" segment of a forest trail to teach me some basics of off road 4-wheeling and how to effectively do low-gear driving. Clearly, Ryan's instructional skills are superb. Our off-road trek was, of course, not part of the dealership's sales service. That event however, does give you some perspective of the enthusiasm that this dedicated sales person has and how fortunate the dealership is to employ him. 5) On our way back from off-roading, as my local carwash was closed for the evening, Ryan took me to his driveway and personally hand-washed my GC Overland so that it looked brand new once again - which pleased by wife greatly when I got home. There is no doubt in my mind that Ryan Buller loves his job, represents his dealership in the best possible manner and genuinely cares for all his customers. Based on our excellent experience, I have assigned Fort Collins Dodge, Chrysler, Jeep the highest rating "5" in all criteria. If you are in the market to buy or sell any car, I stand by Ryan's capability to get you the best deal possible. Incidentally, neither Ryan nor anyone at this dealership requested me to write this summary. I was just very impressed with our experience and wanted to share this testimonial with others. More

Thank-You Michael Wolery and Steve Hardy for working so hard for us to find the perfect Dodge Trucks for my family, Dealing with this Dealership is a no hassle deal and I would recommened them to anyone lo hard for us to find the perfect Dodge Trucks for my family, Dealing with this Dealership is a no hassle deal and I would recommened them to anyone looking for a Dodge, Chrysler or Jeep. More

I bought my Jeep on Saturday and on Sunday I had lot's of questions about my finance choice and they were closed but come Monday I ran into the dealership and saw Terry McLeod, sales manager and he was my li questions about my finance choice and they were closed but come Monday I ran into the dealership and saw Terry McLeod, sales manager and he was my life saver on this deal. He took me to see Robert Smith the finacial/ sales consultant and they help me get the exact finacial deal I wanted and Terry also heard what I forget to get done to the jeep before I took ownership and saw that all my wishes came true. I'm so gratefull to both Terry and all of his patience and for Robert and all is smarts. Thanks guys!! More

My wife and I were looking for a bigger vehicle because we have a 1 year old and one on the way. After visiting multiple other dealerships, we were referred to Fort Collins Dodge. I told the salesman that we have a 1 year old and one on the way. After visiting multiple other dealerships, we were referred to Fort Collins Dodge. I told the salesman that we have already been approved for financing and what rate we were approved for. All I wanted to know was "if" he could get us in a bigger vehicle with the monthly payment we needed at that rate. He said that he could probably do something, and would look into it. A day later he responded saying "I am close to making it happen, I just need your help by giving me your credit information so I can see if we can get you approved at a lower rate." I told him to FORGET ABOUT IT I don't want to do it, because I know that you cannot get me approved for anything better than what I have already been approved for. He then pushed and pushed saying that they have multiple sources, and should be able to get us approved at a lower rate. So I relented and let him pull my credit. Within a few hours he responded saying that they can beat the interest rate and get it down to the payment that I needed to be. Telling me that the deal is a go! He then said that I need a firm commitment that you are going to buy this vehicle before I have it delivered, because Ft. Collins Dodge will be stuck with the vehicle if I decide not to go through with it. After much discussion, and arguing with my spouse over the weekend we finally agreed and said we will do it. After days of no contact from the salesman I spent all day trying to get in touch with him, even calling his manager to see what was going on. He finally contacted me and said that the bank will not fund the loan, because they submitted the application as a new vehicle instead of used, like it should have been. Nothing like broken promises! What a waste of time and emotion! Very unprofessional in their dealings, misleading, and very difficult to get a hold of when trying to call their main number. More

Had very good luck and friendly experience and bought 2011 Jeep today!! We were advised of all equipment on the jeep and they explained how to use them. We ordered an instruction book, because at our a 2011 Jeep today!! We were advised of all equipment on the jeep and they explained how to use them. We ordered an instruction book, because at our age we need to read to understand and see illustrations. More

When we pulled up in a horrible rental car, Fred spotted us right away. He came up to us and asked "Whats going on guys? Everything ok?". Fred did everything in his power to accommodate us and help us get us right away. He came up to us and asked "Whats going on guys? Everything ok?". Fred did everything in his power to accommodate us and help us get into a great RAM 1500, for a great price. Not only that, but Fred filled our tank twice! I had the pleasure of meeting Steve when I was there, and at first I was a little intimidated to meet the big boss of the dealership, but he made me feel right at home. By far, Fort Collins Dodge Chrysler Jeep, is the best dealership that I have ever set foot in. More

My wife and I dropped by with the intent to purchase. We stated our intentions and were treated with respect and honesty.The dealership made a very fair deal for us. We negotiated a few extra accessories stated our intentions and were treated with respect and honesty.The dealership made a very fair deal for us. We negotiated a few extra accessories be included and they were promptly installed. The dealership gave us a respectable offer for our trade-in and did not insult us by trying to offer a lower-than-expected trade in amount. We are very pleased with our experience. More

Very friendly, willing to find what we were looking for. Some questions we had sales person didn't know, but was willing to get us the answers. Finance was GREAT, very knowledgeable, explained all options. Some questions we had sales person didn't know, but was willing to get us the answers. Finance was GREAT, very knowledgeable, explained all options. Staff was all willing to help answer all questions, gave us info on all services they offer. More

We had a great time working with the salesmen to find exactly the right vehicle for us and the right options on that vehicle. They then located the perfect match for us and had it at the dealership the exactly the right vehicle for us and the right options on that vehicle. They then located the perfect match for us and had it at the dealership the next day. The salesman made it possible to drive vehicles with differing options to help us make up our minds. More

i was despreate to get the right deal, i went in told them what i needed for my trade, knowing that i would be taken atvantage of, and i got what i wanted, and the right price and i was very happy, tha them what i needed for my trade, knowing that i would be taken atvantage of, and i got what i wanted, and the right price and i was very happy, thank you i was in twin falls idiho and was treated like shit, i broke down there and they saw the chance to screw me, but i diddn;t buy a car there, and have notheing good to saw about twin falls litha dodge i really dont have anthing else to say kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk More