Fort Collins Kia

This dealership is amazing. Everyone we encountered during our negotiations and purchase of our vehicle was knowledgeable and extremely helpful. Geo ours salesman was phenomenal Everyone we encountered during our negotiations and purchase of our vehicle was knowledgeable and extremely helpful. Geo ours salesman was phenomenal (he should be cloned). Curtis was so considerate of our financial concerns during this process. The finance department made the entire paperwork process smooth. My husband and I have purchased several vehicles in our 44 years of marriage and this was by far the absolute best car buying experience. I highly recommend this outstanding dealership. More

Purchasing our next family vehicle through Kia was a great experience! Everyone was very helpful, especially Kyle! Thank you for everything! great experience! Everyone was very helpful, especially Kyle! Thank you for everything! More

They were Very helpful, responded to questions. Got back with us quickly. We bought from them. Got back with us quickly. We bought from them. More

Cassandra was amazing, she bent over backwards to get my new car delivered to me an hour away. She sent me a personalized video of the car before I came to see it, had everything ready to go, and was just a new car delivered to me an hour away. She sent me a personalized video of the car before I came to see it, had everything ready to go, and was just a pleasure to work with. Finance, on the other hand, would not take no for an answer. More

Brandon Owen’s was very helpful, low pressure, and attentive. We bought the car - love the Sportage X-pro Prestige! attentive. We bought the car - love the Sportage X-pro Prestige! More

I purchased a used vehicle from KIA of Fort Collins, and within six days, it started having issues. Over the next six months, my car spent more time in their shop than in my possession—just 4.5 weeks ou and within six days, it started having issues. Over the next six months, my car spent more time in their shop than in my possession—just 4.5 weeks out of 26. Each time I got it back, new or recurring issues forced me to return. Thankfully, my warranty reduced costs, but the frustration was overwhelming. During that period, the dealership replaced the battery, spark plugs, and performed an engine “flush” without explaining the root cause of the issues. Eventually, they told me to take the car elsewhere. Three months later, the same problems returned. My local mechanic diagnosed a severe issue—one cylinder had dangerously low pressure, requiring a full engine replacement. He suspected the dealership had merely cleaned the cylinder instead of addressing the real problem. I escalated my concerns to the GM and new service manager, who, to their credit, worked with my warranty to cover a new engine and waived labor fees. Seven weeks later, I got my car back. I hoped the nightmare was over—it wasn’t. Two weeks later, the clutch failed. The dealership had already tried to bill my warranty for it during the engine repair but never informed me. They admitted they should have contacted me, discounted labor, and took another three weeks to fix it. Days later, more clutch issues arose, requiring another two weeks of repairs. A month later, the car died. The dealership found a stuck fuel injector, cleaned it, and returned the car. It failed again soon after. Fed up, I took it to my local mechanic for a full inspection. He found: - A failing fuel pump - All four injectors needed replacement - Incorrectly gapped spark plugs causing misfires - A damaged coil from the spark plug issues - A failing mass airflow sensor He was shocked these weren’t addressed during the engine replacement. In one week, he fixed everything, and the car finally ran properly. In two years, my car spent 11 months (47 weeks) in the shop. While the GM and new service manager eventually tried to make things right, my experience exposed a pattern of poor repairs, lack of transparency, and questionable practices. We only put 4,000 miles on this car in two years—these issues were unacceptable. If you're considering buying a used vehicle from KIA of Fort Collins, think twice. Be prepared to fight for fair treatment, demand transparency, and possibly endure months of frustration. More

Amy and Brandon were excellent in helping us pick out our car! As first time buyers, we had a lot of questions about the buying and financing process and Amy answered all of our questions thoroughly and pati car! As first time buyers, we had a lot of questions about the buying and financing process and Amy answered all of our questions thoroughly and patiently. Both Amy and Brandon were extremely personable - we would definitely recommend Fort Collins Kia! More

Ryan was a delight to work with. Very friendly, knowledgeable, and he prioritized making sure we got exactly what we needed. Very friendly, knowledgeable, and he prioritized making sure we got exactly what we needed. More

Excellent experience purchasing a used vehicle. Ryan Hall provided courteous professional service. He was efficient at keeping the transaction moving forward in a timely manner. I highly recommen Ryan Hall provided courteous professional service. He was efficient at keeping the transaction moving forward in a timely manner. I highly recommend him for your future car buying needs. More