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Fort Collins Kia
Fort Collins, CO
504 Reviews
Our dealership is brand-new to the area, as we just opened in 2019, but our team has all the experience necessary to provide the quality service you deserve. Founders Roger and Jay Weibel are veterans of the industry, and we understand that customer service must be the center of every aspect of our business.
When you walk through our doors, you'll notice the difference our dedication to customer service makes. One of our friendly team members will be there to greet you and help with whatever you need. If you're looking for a new vehicle, simply describe your desired features, and we'll find the best fit for you. All of our pricing is completely transparent, and our team makes recommendations based on your unique tastes rather than what's the most expensive add-on.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 7:30 AM
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Showing 504 reviews
November 12, 2019
Great Service Team The Service Team is very courteous and professional on the phone and in person. They know me by name and know our vehicles. Service gets done rig The Service Team is very courteous and professional on the phone and in person. They know me by name and know our vehicles. Service gets done right in the time indicated. More
by Mike B
Employees Worked With
Dee, Ryan
November 12, 2019
Level of service has changed I made an online appointment for an oil change and tire rotation. I was given the option of waiting or getting a loaner car. Because it was a Saturday I made an online appointment for an oil change and tire rotation. I was given the option of waiting or getting a loaner car. Because it was a Saturday, I chose a loaner car so I could still run errands and I planned my day around that option. But when I called to say I was bringing my car in a little early and wanted to confirm a car would be available, I was rudely told that you don't offer rental cars, only Lyft. Why give that option on the website, then? Very poor communication all around, and when I picked up my car, I was rushed out and didn't feel confident that my car was even serviced. My car wasn't washed, either. This dealership used to seem to care about customer service--my experience on 11/2/19 was the opposite of that. More
by Rod
Employees Worked With
Ryan?
November 08, 2019
I usually consider your dealership to be above average. On Nov 1, I wanted to set up an appointment, I telephoned and was transferred to the service dept. After being on hold for too long, I hung up. I we On Nov 1, I wanted to set up an appointment, I telephoned and was transferred to the service dept. After being on hold for too long, I hung up. I went on your website and set up my appointment on line for that afternoon. When I arrived, your serviceman (Austin) was pleasant. However, when I showed him that I had a email dated a few months ago, with a discount coupon for the oil change, he informed me that you had just changed names from Tynan's Kia to Fort Collins Kia - and therefore the coupon could not be honored. I chose to still have the service done at your shop. It was clear that the business name change was just taking place that day. I find it odd about your not at least offering some portion of the coupon discount because: 1. When I signed up on line that day, the heading on your appointment confirmation email to me was "Tynan's KIA" . 2. A few days afterward, as I drove by your facility, your signage still showed "Tynan's KIA". Also, while waiting for my service to be done, I had trouble signing in on your web network. Another customer had the same issue. I asked at the showroom desk, and discovered the web password had been changed - but that signon word had not been changed on the notice in the waiting area. Your company should have thought more about how to make the transition a bit nicer for your regular customers. More
by Paul
Employees Worked With
Dealer .com
November 08, 2019
I love coming into this dealership! They always treat me with respect and are very reliable. I appreciate their attentiveness while they work on my vehicle. Thank you KIA! with respect and are very reliable. I appreciate their attentiveness while they work on my vehicle. Thank you KIA! More
by Crystal
Employees Worked With
DEE
October 22, 2019
Efficient and friendly Helpful, no pressure to do more than asked, fast, had records, honored coupon, forgot to put return date sticker, but supplied info whe asked over pho Helpful, no pressure to do more than asked, fast, had records, honored coupon, forgot to put return date sticker, but supplied info whe asked over phone. More
by Lori Nunnally
Employees Worked With
Dee
October 22, 2019
Pricing Love our Kia Sedona but fixing items on this vehicle too expensive. We have replaced door sensors, steering pump and most of the power steering syste Love our Kia Sedona but fixing items on this vehicle too expensive. We have replaced door sensors, steering pump and most of the power steering system. Service department always says something is needed to be fixed when most of the repairs are still over 50% new and in good condition. I honestly don't trust what the service representative says most of the time with regards of fixing potential issues. More
by Kia Sedona
Employees Worked With
Danette Christy
October 20, 2019
Great service! I was very pleased with my recent visit to Kia to have new tires balanced, installed and aligned. The process was smooth and quicker than I expected. I was very pleased with my recent visit to Kia to have new tires balanced, installed and aligned. The process was smooth and quicker than I expected. Thanks! More
by Tracy Perkins
Employees Worked With
Danette Christy
October 15, 2019
Service visit The service team at Tynan’s Kia does an excellent job! Dee, our service representative, is great and very knowledgeable. Tynan’s Kia has the best serv The service team at Tynan’s Kia does an excellent job! Dee, our service representative, is great and very knowledgeable. Tynan’s Kia has the best service team in Fort Collins. More
by Cre
Employees Worked With
Dee
October 04, 2019
Oil Change Always a great experience. Staff is like I've known them for years! They work together to give you the best advice and help. Sincere, honest and re Always a great experience. Staff is like I've known them for years! They work together to give you the best advice and help. Sincere, honest and reliable. Even my kids enjoy going there to get our car serviced. What a crew! More
by Peaches
Employees Worked With
The entire Service Crew
October 01, 2019
Outstanding Service Took my 2018 Kia Sorento in for scheduled service. It was completed quicker than I expected, and everything was/is perfect. Danette is the BEST! Took my 2018 Kia Sorento in for scheduled service. It was completed quicker than I expected, and everything was/is perfect. Danette is the BEST! More
by Gene
Employees Worked With
Danette Christy
