Fort Dodge Ford Lincoln Toyota

Great customer service especially after the sale. I definitely will be buying more vehicles from them. I definitely will be buying more vehicles from them. More

BEWARE - UNRELIABLE - DISRESPECTFUL - TIME WASTERS PLEASE READ ! WE WERE SEARCHING FOR 2 WEEKS UNTIL WE FINALLY FOUND AN INCOMING UNIT THAT WAS NOT RESERVED WE PRE-ORDERED A PREBUILT 2 WASTERS PLEASE READ ! WE WERE SEARCHING FOR 2 WEEKS UNTIL WE FINALLY FOUND AN INCOMING UNIT THAT WAS NOT RESERVED WE PRE-ORDERED A PREBUILT 2022 SILVER SIENNA LE AWD WITH A PRE-BUILT VIN NUMBER OF 5TDKSKFC4NS49A791. WE GAVE THEM EVERYTHING THEY ASKED FOR AND WERE GIVEN AN ETA FOR "JAN 13 2022" WE PAID A $500 DOWNPAYMENT AND HAD AN OUTSTANDING BALANCE OF $37,797 TO PAY ON DELIVERY. AS WE WERE ALL THE WAY DOWN IN FLORIDA WE BOOKED A SHIPPING COMPANY TO COLLECT THE VEHICLE AND DELIVER IT TO US. AFTER NOT GETTING CONTACTED BY ANYBODY IN THE FIRM ON THE ETA DATE WE REACHED OUT TO THE DEALERSHIP. THE ORIGINAL SALES PERSON MEAGAN WAS OFF AND WE LEFT AN VOICEMAIL ABOUT AN UPDATE OF THE VEHICLES ARRIVAL AND TO GET THE WIRING INSTRUCTIONS TO FINISH THE PAYMENT AND A NEW VIN NUMBER FOR THE SHIPPER. WE RECIEVED NO CALL WHATSOEVER BUT SUDDENLY GOT A MESSAGE FROM MY BANK THAT WE WERE REFUNDED OUR $500 CHARGE. WE WERE FURIOUS HOW IS THAT POSSIBLE. WE CONTACTED THE DEALERSHIP AND WE WERE TOLD THE FOLLOWING IN ORDER OF THE CALLS WE MADE AFTER THE PHONES BEING PUT DOWN AT US 1) THE VEHICLE TOOK LONGER TO ARRIVE SO THEY MADE A REFUND 2) THAT WE DIDNT GIVE THEM A PICTURE OF OUR CREDIT CARD 3) THAT A TOYOTA REP TOLD THEM THAT THEY SUSPECT FRAUD 4) THAT THEY SUSPECTED WE MAY EXPORT WE HIGHLY BELIEVE THAT THEY TOOK ADVANTAGE OF THE CURRENT SHORTAGE AND MANAGED TO SECURE A NEW BUYER WITH A $5000 MARKET ADJUSTMENT FEE. THEY DID NOT EVEN HAVE THE DECENCY TO MESSAGE US OR CALL US TO LET US KNOW THAT WE SHOULD LOOK ELSEWHERE AND THAT THEY COULDNT GO FORWARD. NADA! THEY CONTINOUSLY KEPT PUTTING THE PHONE DOWN AT US WE ARE A FAMILY WITH 6 KIDS. WE SOLD OUR VEHICLE LAST WEEK EXPECTING THE NEW VEHICLE. WE ARE NOW SERIOUSLY STUCK WITH LOCAL DEALERS ASKING FOR $12,000 MARKET ADJUSTMENT FEE FOR AN ORDER VEHICLE (3-6 MONTHS WAITING TIME) I HOPE THEY ALL ROTT IN xxxx AND MAY GOD TAKE REVENGE ON OUR BEHALF AND CAUSE THEM ATLEAST THE SAME PAIN HEADACHE AND TIME WASTING. A BUNCH OF TOTAL xxxxxx More

Just want to say thank you to the personnel of Ft Dodge Ford/Toyota. With the expertise & help of Steve, Matt & Sidney we were able to purchase a 2021 Toyota Rav 4. Your dealership contacting us with a gen Ford/Toyota. With the expertise & help of Steve, Matt & Sidney we were able to purchase a 2021 Toyota Rav 4. Your dealership contacting us with a generous offer to purchase our 2017 Rav 4 made this possible. Excellent people & a great experience. We are long time customers & recommend them to anyone needing a great vehicle vehicle service. More

AMAZING Highly recommend Megan from Fort Dodge Ford & Lincoln. She is amazing and make the process quick and easy. I alway travel outside of the Des Moines Highly recommend Megan from Fort Dodge Ford & Lincoln. She is amazing and make the process quick and easy. I alway travel outside of the Des Moines area to purchase my vehicles because I've found that you do not always get the best of service when it comes to sales. If you are looking and live in Des Moines and want a very easy just sit back and sign experience go see Megan at Fort Dodge Ford and Lincoln she will make buying a breeze. Thank you again Megan hope to see you in 3 years when my lease is up! More

My wife and I just purchased a new car from Fort Dodge Toyota from Charles and Nick. I don’t know of anything they could have done to make this a better experience. It was the best car buying experience I Toyota from Charles and Nick. I don’t know of anything they could have done to make this a better experience. It was the best car buying experience I have ever had. Thanks Charles and Nick. More

High Quality People I drove over 300 miles to do business with these folks. I hate buying new cars, but these people bent over backwards for me. I recommend Jon Moore, I drove over 300 miles to do business with these folks. I hate buying new cars, but these people bent over backwards for me. I recommend Jon Moore, and of course the manager, but regrettable I forgot his name. I laid my cards on the table with them, and the need for a speedy close, and they reciprocated in good faith. It was an awesome experience! Do yourself a favor and go see these people before you buy your next car. I certainly will. More

Easy New Car Purchase! Easiest car purchase! They were fair with our trade-in and a great price on the 4-runner we purchased! Shelby was helpful and knowledgeable in Sales. Easiest car purchase! They were fair with our trade-in and a great price on the 4-runner we purchased! Shelby was helpful and knowledgeable in Sales. Andrea made our financing smooth and simple. Would definitely go back! Love our Toyota! More

Great experience! I got great service throughout my buying experience at Fort Dodge Ford yesterday. I received a call from my dealer Steve Powell that morning to determ I got great service throughout my buying experience at Fort Dodge Ford yesterday. I received a call from my dealer Steve Powell that morning to determine which car I wanted to look at, and the car was brought up and ready when I arrived which was especially appreciated since it was raining. Steve went through every aspect of the car with me, got me a great deal with dealership owner Matt Johnson, and took me through the rest of the process seamlessly including detailing my car and having it ready by the time I finished signing paperwork with the pleasant and efficient finance director. I can't tell you how great everyone at Fort Dodge Ford was to work with. Even those I wasn't dealing directly with greeted me, offered to help with anything needed, and generally just made the whole experience awesome! More

Great experience Fast and friendly staff. Got me right in and going. Did not have to wait around got to test drive the truck and actually take it over night while they Fast and friendly staff. Got me right in and going. Did not have to wait around got to test drive the truck and actually take it over night while they looked over my trade in. I would recommend Fort Dodge Ford. More

What a Pleasure! Because of an accident, we were forced to make a quick decision on a replacement vehicle. After a brief discussion of our wants and needs, the staff w Because of an accident, we were forced to make a quick decision on a replacement vehicle. After a brief discussion of our wants and needs, the staff was quick to find a vehicle for us. Although the vehicle we wanted was not on the lot, the staff was very prompt in finding a replacement vehicle. We were back on the road in a very short time. We will be visiting this dealership when our need arises. They are super to work with. More