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Fort Wayne Kia

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.3
919 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 919 reviews

January 20, 2023

Very helpful. They listen to what you want , what you can afford and help you get it. More

by BLUEBLOOD0037
Recommend Dealer
Yes
Employees Worked With
Alejandra
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Jan 22, 2023 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2023

1st visit for recall service. Got right in. They had a great waiting area. Outcome was good, but they left me sitting in the waiting room while my car was ready. More

by JAY.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jan 19, 2023 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, Jay, we look forward to having you as one of our valued customers for many more years to come!

January 17, 2023

My experience at Kia was the worst I have ever had. Conrad was rude, condescending, and did not fix one of the issues with my vehicle (no code, even though I let him know what needed to be done), and t More

by TTSP76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conrad
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Jan 17, 2023 -

Fort Wayne Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 17, 2023

My car was returned to me in worse condition, they refused to make it right More

by LETHAMORGAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conrad, Bryan and Chris from the Service department
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Jan 20, 2023 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 17, 2023

Everything was so smooth! The service people are always quick and easy to work with! They will explain things and why a service might be needed, both now and in the future. More

by laurenee18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
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Jan 17, 2023 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

January 16, 2023

Everyone was polite and respectful. I had an appointment for a recall check and it went quicker than expected. More

by MNMDAD123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 17, 2023 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2023

Greta service that catered to my needs. Friendly staff that kept me well informed on my vehicles status. More

by CCOLE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Brian
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Jan 16, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. Greta, Chris, and, Brian work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 14, 2023

Awesome service by the sales guy and finance guy Our visit was a very good one Got the vehicles we wanted More

by LIDIAMIMIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 16, 2023 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear Brandon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2023

Great service! Everyone was helpful and friendly! Thanks again for a great experience! Highly recommend! More

by NIKKIPARNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer in Sales
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Jan 16, 2023 -

Fort Wayne Kia responded

Nikki, Thank you for taking the time to share your feedback with us. Spencer and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 14, 2023

We have bought a total of 6 Kia's from this dealership over the last 12 years. Always hate had a great experience! More

by JAMESELOWE28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Codey Lambert
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Jan 16, 2023 -

Fort Wayne Kia responded

James, It's great to hear that Codey and Rob were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate you being a loyal customer for 12 years! Thank you for choosing Fort Wayne Kia!

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