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Fort Wayne Kia

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
3.4
906 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 906 reviews

October 31, 2022

Got me approved in a matter of minutes. Friendly, likable customer service. They worked hard to seal the deal! More

by KJ.KIDDIEKARE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hoover, Jay in finance
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Oct 31, 2022 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 31, 2022

The original diagnostic appointment was chaotic and over 2 hours. My second appointment to get service completed was also chaotic. I was told that the parts were in stock for my vehicle then called later an More

by TIFFERZ1185
Recommend Dealer
Yes
Employees Worked With
Bryan
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Oct 31, 2022 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 31, 2022

Overall, I was satisfied with how things went. I was very happy with the salesman (Mario Campos) who was one of the best salesman I have dealt with. More

by CARCADUCEUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Campos and Jay.
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Oct 31, 2022 -

Fort Wayne Kia responded

Thanks for your feedback on your recent visit to Fort Wayne Kia. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

October 31, 2022

Always fast, reliable service. They always go over what needs done, and what they recommend. More

by WAGGS.BEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

October 28, 2022

Everything was on point, fast friendly and knowledgeable services. I live in Alabama, and I would most truely trust My KIA with Fort Wayne KIA. More

by SPOILVAL7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 31, 2022 -

Fort Wayne Kia responded

Thanks for sharing your experience with Fort Wayne Kia. Brian and our team appreciate your business and hope to see you again soon!

October 26, 2022

No one returned emails or phone calls after purchase. . No paperwork received after purchase. Very poor experience More

by TRIUMPH_72
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Campos
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Oct 30, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 25, 2022

The staff was helpful and friendly. They were accurate in telling me how long it would take to finish working on my car. More

by jtmad27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
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Oct 26, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 25, 2022

This is a great dealership. They are always in tune with the customer. I was notified immediately when my vehicle was shipped. More

by JLGAMBLE269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 25, 2022 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. Congratulations on your new purchase!

October 25, 2022

Nick was very helpful and patient and made sure to see the sale from the beginning to the end. More

by JRIEDEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
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Oct 25, 2022 -

Fort Wayne Kia responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia. Congratulations on your new purchase!

October 20, 2022

Car was not completely cleaned when we were given keys. Just handed me the car as is. Was very upset they ran my credit without my written signature. I came in with pre-approval and they just didn’t take t More

by DEMETRIA_ROLLINS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Oct 23, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, Demetria, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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