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Fort Wayne Kia

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.3
919 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 919 reviews

November 07, 2022

It's an okay place, could use some improvements. Not my first choice to take my vehicle but not my last. More

by ZEBIAN.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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Nov 07, 2022 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 07, 2022

Terrible service and met with excuses and poor service from the beginning. Rather than fix the problems and situations they created they just gave me attitude and “reasons” why it wasn’t their problem More

by HSCHROEDER426
Recommend Dealer
No
Employees Worked With
I don’t remember her name but the female with short hair in the service department
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Nov 10, 2022 -

Fort Wayne Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 07, 2022

Amanda at Fort Waynr Kia did an amazing job at informing me what needed done with my car. I really appreciated her honesty and kindness. More

by pkaymc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Service Department
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Nov 07, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Amanda delivered such a great experience!

November 05, 2022

Mario worked to get me exactly what we wanted. The first vehicle wasn’t correct and then Mario got us exactly what we wanted More

by FLOORSHAWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
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Nov 07, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mario delivered such a great experience!

November 04, 2022

The entire team: Mario, Jay, and Brady worked with me in the process of leasing my 2023 Nero. I didn't feel any pressure. I felt that the final outcome was very favorable. More

by JEK1107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Campos
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Nov 07, 2022 -

Fort Wayne Kia responded

Thanks for your feedback on your recent visit to Fort Wayne Kia. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Kia Nero!

November 04, 2022

It was a pleasure to work with Nick. However, finance was not completely on top of it. More

by AGDUNAKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
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Nov 07, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 04, 2022

I worked with Nick and Jay. Both were very friendly and answered all my questions. They were patient when I needed additional explanations. I don’t care to think about when to More

by DFKOCH21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Nick Nguyen
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Nov 04, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 03, 2022

Always friendly and the service manager is very easy to work with. They always give an estimated time and I’ve never been here as long as they say it will take More

by JASON.ANDERSON4190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
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Nov 04, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team, Jason. We're glad to hear we delivered such a great experience!

November 03, 2022

Everyone was very helpful in our purchasing process. We did not feel pressured to do or buy a car we were not happy with. More

by ANGELMARTIN907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
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Nov 04, 2022 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

November 03, 2022

It took 3 calls for someone to pick up in service. It took 3 visited to fix back hatch latch on my van. It cost $650 to fix a manual back door. More

by DONGREULICH8484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Grove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Allsteadt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Pargeon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Modugno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Codey Lambert, Andrew Kistler, Nick Nguyen, Jerome Dowdell, Pete Herman
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Nov 07, 2022 -

Fort Wayne Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Don, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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