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Fort Wayne Kia

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
3.4
906 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 906 reviews

October 20, 2022

The dealership is very friendly, and knowledgeable. What we liked was that we never felt any pressure to buy. More

by KARENWRONA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in finance, Nick Nguyen
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Oct 20, 2022 -

Fort Wayne Kia responded

Thank you, Karen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2022

I had it in for a recall and was treated very well and quickly and they answered all questions! More

by BSWERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 22, 2022 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

October 20, 2022

No return calls when placed daily looking for the status of my vehicle title. Received promises that someone would call me back but no one did. Very disappointed in Zach N. Spoke to Rob (Manager) who also p More

by WOLVERINES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Pargeon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach N.
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Oct 23, 2022 -

Fort Wayne Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to management directly to let us know the best way to contact you and we will reach out.

October 19, 2022

Courteous and helpful professional staff; a clean and comfortable waiting area, work done timely, appointments honored More

by dixiebradley
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 20, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

October 17, 2022

Great on-time service, the team went the extra mile when they saw that the car was dirty and gave an additional wash. More

by MELVIN UCELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
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Oct 18, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review, Melvin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

October 11, 2022

Very professional and friendly got me the car I was looking for would highly recommend. More

by DGOODSON23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anfernee (AP) Page
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Oct 11, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 11, 2022

Very efficient and friendly service! They updated me on my car as needed and were friendly! More

by EMILY.READING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Anderson
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Oct 11, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business, Emily, and hope to see you again soon!

October 11, 2022

Saturday hours, quick, friendly service, always keep me up to date on recommended maintenance. Kid friendly service lounge More

by SARAHWILLIAMS749
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Oct 12, 2022 -

Fort Wayne Kia responded

Sarah, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 11, 2022

The experience was nice. They didn’t push except a little bit on the extras that we didn’t need. Also it would have been nice to not have to pay for a second set of keys. More

by SETHCOX78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
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Oct 12, 2022 -

Fort Wayne Kia responded

Seth, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Zack and our team here at Fort Wayne Kia are glad to have you as a customer.

October 11, 2022

Mostly dealt with Amanda. Very good communication. Very friendly. I was made very comfortable during my stay. More

by LTHOUSE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan & Amanda
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Oct 12, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. Bryan and Amanda appreciate your business and hope to see you again soon!

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