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Fort Wayne Kia

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
3.4
906 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 906 reviews

August 25, 2022

Okay. Polite but high pressure. Not a fan of paying over sticker. Did not like having to take dealer add ons we didn’t want such as LoJack. Absolutely n More

by RWPEITZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
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Aug 29, 2022 -

Fort Wayne Kia responded

Thank you for your review. While we're sorry to hear that you weren't fully satisfied with your experience, we appreciate your feedback as it allows us to learn and make improvements. Please don't hesitate to reach out to us directly if you'd like to discuss your concerns in more detail.

August 24, 2022

Our service person was very clear in communicating with us during and after our service. More

by ethansaunders455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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Aug 25, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review, Ethan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 24, 2022

Was very pleased with the communication and the time it took for all the service I received. More

by JOHNETTA.MARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any employee names
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Aug 25, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review, Johnetta. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

August 24, 2022

Allie was wonderful to work with - She helped from start to finish to make this a great experience. More

by BILL.EARL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra .Brito
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Aug 25, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

August 23, 2022

The service dept was very kind and knowledgeable I felt like and there are a few good sales men there as well. Overall it's not a bad place to go for service. More

by SJOHNSON625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan in service is a great guy , Nick Nguyen
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Aug 24, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Kia. Please don't hesitate to reach out if you need anything else.

August 23, 2022

Bryan Buss is an exceptional employee! I not only found his communication skills above and beyond, but also his knowledge about my particular vehicle. I bought my Kia in 2011 brand new w More

by TERESAHANSBARGER
Recommend Dealer
Yes
Employees Worked With
Bryan Buss, service manager
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Aug 24, 2022 -

Fort Wayne Kia responded

Thank you for the kind words for Bryan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 23, 2022

They are very nice and Jay in finance really was good to me . I had a bad experience in Michigan at Seelye in Kalamazoo finance getting my Girlfriend a suv .there service department is top notch though and More

by FORDROB31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay in finance , Pete Herman
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Aug 24, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

August 22, 2022

Not a good experience even the second time buying a new car from here. Nice products but way off dealing with customers and people at this dealership. More

by JOHNCADET1010
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Nguyen
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Aug 26, 2022 -

Fort Wayne Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, John, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 19, 2022

Alejandra was amazing to work with. Her and the rest of the staff made it a great car buying experience. More

by AUSTIN32160
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra Brito, Codey Lambert
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Aug 21, 2022 -

Fort Wayne Kia responded

Austin, Thank you so much for your excellent review! We are so glad that Aljandra had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 19, 2022

Never have any issues with this dealer ship and they’re great to deal with. More

by JAMIHUNT2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Buss
Report | Print
Aug 21, 2022 -

Fort Wayne Kia responded

Jami, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

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