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Fort Wayne Kia

Fort Wayne, IN

3.4
906 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 906 reviews

August 14, 2022

Great service and great crew to work with. Never an issue and fast work every time! More

by BROTHGEB89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan from the service department.
Aug 15, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

August 14, 2022

Customer friendly willing to work with you to find the best deal and treat you fair. More

by JAMAC635
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Fort Wayne Kia responded

Here at Fort Wayne Kia, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 12, 2022

I’m still waiting to get the air conditioning looked at that’s a bunch of crap but I’m gonna drop it off Sunday night and you’re gonna look at it Monday I hope at least that’s what the appointment was supp More

by WB3709
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the guys name but he’s not on that list
Aug 15, 2022 -

Fort Wayne Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 11, 2022

Great sevice at fort wayne kia tks so much for your sevice ever t y More

by CHERRERA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Allsteadt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephen and our team, and we look forward to working with you again.

August 10, 2022

Everyone was very pleasant and made sure their explanations were easy to understand. The wait time was very reasonable, there was great customer service and you could tell the employees knew what More

by wheelermjw152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Allsteadt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Modugno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Fort Wayne Kia responded

We appreciate your business and our team looks forward to serving you again soon!

August 10, 2022

Fast response to my text message. Excellent customer service! Knowledgeable and efficient staff. Very helpful and willing to work with you More

by DEEFOX09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Finch
Aug 11, 2022 -

Fort Wayne Kia responded

Dee, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 08, 2022

Scheduled appointment on line, dropped off car the night before. Contacted quickly with a diagnosis. Repairs and maintenance completed same day. Quick, professional and thorough. More

by SCOTTAHEATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2022

Customer service was friendly and efficient. The attention to detail was very much appreciated. This will be our location for any future service needs! More

by hayleyladow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 08, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

August 04, 2022

The employees are always helpful, knowledgeable, considerate and friendly. Ft Wayne Kia has been our go to dealership since 2004. More

by LILITHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Herman
Aug 08, 2022 -

Fort Wayne Kia responded

Thank you so much for choosing Fort Wayne Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 01, 2022

Horrible experience from the get go ended up having 2 bad tires a bad wheel bearing cant believe they put a car on the lot for sale that hadn't even been inspected all paper work and everything was done wait More

by AWHEELER804
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Someone named chris and my husband talked to a guy named Bryce not sure who the guy was when I picked it up from service that didnt know what was going on, Andrew Kistler
Aug 04, 2022 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

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