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Fort Wayne Kia

Fort Wayne, IN

3.4
906 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 906 reviews

July 27, 2022

Very good customer service, friendly and professional, clean and happy atmosphere. I would highly recommend this dealer More

by WILCOXMIKE1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Morris
Jul 28, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

July 27, 2022

My service was completed promptly and efficiently. I really enjoyed talking with the friendly service advisors as well. More

by RIVIERASORENTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Buss
Jul 28, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 25, 2022

The Service Dept was very helpful and friendly. They worked through problems proactively and provided a loaner to compensate for the wait times and supply chain issues that caused them. More

by AMY.TROWBRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Joe in the Service Department
Jul 26, 2022 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Amy, and don't hesitate to let us know if we can be of further assistance.

July 24, 2022

Gunner was upfront and informative about the car I was interested in. I was unable to pick up the car so they brought it to my house. Excellent customer service. More

by RE2PECTSB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunner-salesperson
Jul 25, 2022 -

Fort Wayne Kia responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

July 23, 2022

Great service! Kept us informed about our order. Friendly and polite. Will definitely be back. More

by COUNTRYPLOT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
Jul 25, 2022 -

Fort Wayne Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Kia!

July 22, 2022

Great customer service experience from Fort Wayne Kia. We are moving out of state and they were able to get us in quickly and take care of our needs before the big drive. Very grateful for the service tea More

by LAURENCRPNTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Craig Morris
Jul 25, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review, Lauren! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Kia. Please don't hesitate to reach out if you need anything else.

July 21, 2022

We had such a great experience at Fort Wayne Kia. Our salesman was the best! More

by JAREEP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 22, 2022 -

Fort Wayne Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 21, 2022

Communication is an issue. Our last visit we had the same problem. We have a bumper to bumper warranty but will void it so we can go somewhere else. The price is outrageous for More

by GDS1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jul 24, 2022 -

Fort Wayne Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 21, 2022

I worked with Gunnar S. and he made my buying experience easy and stress free. More

by TJHUNTER97MI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gunnar Stuckey
Jul 22, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2022

Everyone was quite NICE and KNOWLEDGEABLE, but this was the 1st time in my 70-years of living that I had to pay OVER-LIST-PRICE for a NEW CAR!!! Just didn't seem quite right to me...lol More

by BETSY.BILYEW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Fort Wayne Kia responded

Betsy, thank you for taking the time to share your thoughts on working with our team. We appreciate your business and hope you enjoy your new car!

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