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Fort Wayne Kia

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
3.4
906 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 906 reviews

May 17, 2022

Great service,friendly people,competent work. All this and going through construction. Car wash and inside cleaning makes it even better! More

by GREENSTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian. Service
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May 18, 2022 -

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 17, 2022

All around bad experience with the service department. Wouldn’t Return phone calls, communication was terrible. More

by BROHELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
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May 21, 2022 -

Fort Wayne Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 17, 2022

i was happy,I worked with Joe Grove hewas very nice Good to work with More

by HUNTBEAR62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Fort Wayne Kia responded

We are very happy to hear Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 15, 2022

Staff was friendly and courteous. Was having service done and they explained everything very thoroughly. More

by MARYDOLK59
Recommend Dealer
Yes
Employees Worked With
Joe Grove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Kia!

May 14, 2022

Mario let me extend our appointment so I could find the right vehicle. Overall, this was a good vehicle purchase experience. I was able to test drive what was needed to make a decision, no one was aggres More

by TJ31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
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May 16, 2022 -

Fort Wayne Kia responded

It's great to hear that Mario was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Kia!

May 13, 2022

Courteous, helpful and friendly sales staff. Got my new car ready queickly exactly on time. Kia makes a great car and would recommend this dealership to all my friends! More

by LISA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
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May 13, 2022 -

Fort Wayne Kia responded

Thank you, Lisa. It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Kia!

May 12, 2022

This is my 3rd purchase from Kia and I have never had a bad experience with them More

by FAITHR12806
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
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May 13, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 12, 2022

Wonderful experience with Ben from start to finish and he kept me up to date. More

by GEORGENP812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Bohata
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May 12, 2022 -

Fort Wayne Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 12, 2022

The dealership owed me a 2nd key and never came through. I’ve made multiple attempts to get one but they send me to someone’s voice mail and I never get a returned call. I wouldn’t recommend this company fo More

by EJROCKHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Allsteadt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Pargeon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2022 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

May 13, 2022 -

EJROCKHILL responded

After reaching out a dozen times, is one more time going to do anything?

May 12, 2022

Very nice quick and they even cleaned my car took reall good care of me and my car very professional felt very comfortable with them taking care of my car More

by MICHAELPAYNE82473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden
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May 13, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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