Fort Wayne Kia
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had an appointment for 930 on Thursday morning drop the car off Wednesday night. Nobody called on Thursday to let us know the car was not done and that they would not be open on Friday. I had Christmas pre car off Wednesday night. Nobody called on Thursday to let us know the car was not done and that they would not be open on Friday. I had Christmas presents in the trunk because I assumed I was picking my car back up Thursday. And then for a $28 gas cap the bill was 214 More
Poor customer service. Felt it was burden for me to buy a vehicle from them. The salesman was not responsive, and ordered the incorrect trim package. The sales manager mentioned several times he could sell a vehicle from them. The salesman was not responsive, and ordered the incorrect trim package. The sales manager mentioned several times he could sell the vehicle at higher than MSRP and the vehicle would be sold right away if we decided not to buy. More
Craig, the salesman that I worked with seemed professional and straight-forward in my dealings with him. He didn't put any pressure on me, but answered any questions that I presented him with. professional and straight-forward in my dealings with him. He didn't put any pressure on me, but answered any questions that I presented him with. I left your dealership that day feeling that I had made the right decision in purchasing my Kia. More
Our salesman was great! However the finance manager was insulting. We already had bank financing and he tried to get us to sign up with their lender without seeing the rate….among other things. The car was insulting. We already had bank financing and he tried to get us to sign up with their lender without seeing the rate….among other things. The car was to be detailed when we picked it up and it was still dirty. More
My salesperson, cody, was very nice. The dealership in general seemed a bit disorganized. There was a lack of communication that made the process harder than it needed to be. general seemed a bit disorganized. There was a lack of communication that made the process harder than it needed to be. More
Service writer didn’t mention the $135 inspection fee to identify the oil leak until the keys were in his hand. The $135 was on top of the valve cover gasket fix. My domestic dealer waives the $85 inspect identify the oil leak until the keys were in his hand. The $135 was on top of the valve cover gasket fix. My domestic dealer waives the $85 inspection fee if they fix the issue. I’ll go to my local auto repair facility for further work. More


