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Fort Wayne Kia

Fort Wayne, IN

3.5
907 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 907 reviews

August 13, 2021

Had an engine replacement, and now my car feels even better than before! Very trustworthy repairs. Vehicle runs smooth and I’m happy they worked with my warranty company to cover it. More

by VIWROBLESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Bryan
Aug 13, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2021

Bought 2 New Cars within 5 months and faced issued both times. Terrible experience. 1st Car had already dent and 200 miles on it. Second one gave check engine light after a week and engine knocking. Bigges More

by Muhammad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Snyder
Aug 27, 2021 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

Aug 27, 2021 -

Muhammad responded

Nobody reached out ! Its been 3 weeks.

August 06, 2021

We had a great experience with FW Kia. All of the team members were respectful and easy to work with. The general manager, sales team, finance guy were all exceptional. More

by LISA46845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Dowdell
Aug 07, 2021 -

Fort Wayne Kia responded

We are very happy to hear that our team provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

August 05, 2021

Super friendly, the staff was very personable and were easy to work with. Took just a couple hours of our time and we were on our way. More

by RES19R7W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Aug 05, 2021 -

Fort Wayne Kia responded

Here at Fort Wayne Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 04, 2021

Nick and the gang at FW Kia were phenomenal. Nick took the time to find the perfect car for our son. Stayed late to make sure he could drive it off the lot that night. Thank you for a seamless experience. More

by NICKYN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Aug 04, 2021 -

Fort Wayne Kia responded

Hello, Thanks for sharing your thoughts about your experience working with Nick here at Fort Wayne Kia. We appreciate your business and hope to see you again soon!

August 04, 2021

I am extremely pleased with the whole purchasing experience with Ft. Wayne Kia. My salesperson (Andrew K.) went above and beyond to make sure I got the car I wanted at a price I could afford. I More

by TMHORNER46987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kistler
Aug 04, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. Andrew and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2021

I had a good experience at Ft. Wayne Kia purchasing a new 2022 Kia Soul EX. The car was the right color and had the right add-ons for me. I spent less than two hours on the purchase, including having Kia i More

by JOHNRAUB44
Recommend Dealer
Yes
Employees Worked With
Braeden in sales dept
Aug 04, 2021 -

Fort Wayne Kia responded

John, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your 2022 Kia Soul EX! We truly appreciate your feedback!

August 04, 2021

I literally walked in for an oil change and walked out with a new vehicle. During the whole time while dealing with Logan, he was very professional, and never once did I feel pressured into buying anyth More

by FIREGUY18108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Wood
Aug 04, 2021 -

Fort Wayne Kia responded

Thank you for your very kind review. Logan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

Aug 04, 2021 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2021

Excellent service, amazing communication and a surprise clean car when I picked it up! They are available via text during service and offered a loaner while they were doing service. More

by MICHELE.CREECH1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 04, 2021 -

Fort Wayne Kia responded

Thank you for taking the time, Michelle, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2021

was in for just an oil change and took over hour and 30 minutes and was charged over sixty four dollars.not happy.will not go back. More

by RAYANDJOANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Pargeon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Fort Wayne Kia responded

Joann, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Thank you for your time, Joann.

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