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Fort Wayne Kia
Fort Wayne, IN
919 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN
While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
Visit Fort Wayne Kia!
Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 919 reviews
August 03, 2021
Excellent service, amazing communication and a surprise clean car when I picked it up! They are available via text during service and offered a loaner while they were doing service. clean car when I picked it up! They are available via text during service and offered a loaner while they were doing service. More
by MICHELE.CREECH1234
Verified CustomerEmployees Worked With
Bryan
August 02, 2021
was in for just an oil change and took over hour and 30 minutes and was charged over sixty four dollars.not happy.will not go back. minutes and was charged over sixty four dollars.not happy.will not go back. More
by RAYANDJOANN
Employees Worked With
August 01, 2021
Service department was nice to work with the shuttle drivers are the best thank you so much for providing that service. Quick service like the car washing at the end drivers are the best thank you so much for providing that service. Quick service like the car washing at the end More
by TurtleTownUSA
Employees Worked With
Service department and shuttle driver
July 31, 2021
On prior visit part was ordered. Was told they would call when it came in - no call. I had to call them. On same prior visit had oil change which includes topping of fluids. Did not happen - was on t of wash when it came in - no call. I had to call them. On same prior visit had oil change which includes topping of fluids. Did not happen - was on t of washer fluid. Impacted my trust. More
by iuphan
Employees Worked With
Brian and Brandon
July 28, 2021
All the awesome. What more can really be said. Recalls handled fast. No pressure tactics and a stress free visit. I was lucky or they are amazing. handled fast. No pressure tactics and a stress free visit. I was lucky or they are amazing. More
by Kris Ryan
July 27, 2021
No sticker when next oil change is, didn’t fill washer fluid and was over $100. Service was on Saturday and low washer fluid light came on Monday. fluid and was over $100. Service was on Saturday and low washer fluid light came on Monday. More
by KRISTINATODD21
Employees Worked With
Andrew Burton
July 23, 2021
The salesman was very knowledgeable and answered all my questions. He made buying my car a very easy experience. He was very honest and didn’t pressure me to make a decision. questions. He made buying my car a very easy experience. He was very honest and didn’t pressure me to make a decision. More
by KYAVE1117
Employees Worked With
Craig Morris
July 22, 2021
Very professional, quick turn around time from appointment time to leaving the dealership, The service department was good about explaining what to expect. Would recommend for quick professional s appointment time to leaving the dealership, The service department was good about explaining what to expect. Would recommend for quick professional service. More
by SARAHWILLIAMS749
Employees Worked With
Jasmine
July 21, 2021
This visit was highly unsatisfactory. We had what we thought was a warranty issue, but could not get KIA to offer us even the slightest opportunity for resolution. Two years ago, our 2012 Sorento began thought was a warranty issue, but could not get KIA to offer us even the slightest opportunity for resolution. Two years ago, our 2012 Sorento began using oil. More than one dealer told us it would have to be fixed through a recall/class action suit. No one would give us any reasons why the oil consumption was so high. When we tried to press for a solution through the class action suit, we were told this problem did not qualify, still without defining what the "problem" actually was. Finally, the service tech manager told us for KIA to fix this problem, we would actually need the Check Oil light to be on, and the car to be knocking. We were told to bring it in right away when these two circumstances were met. Upon following this directive, we were told they needed to do a diagnostic test (for $140), but since it was a Friday and we didn't have an appointment, that would have to take place on Monday. By Wednesday of the following wee, we still hadn't heard anything. When we called to find out what was happening, and asked what the results of the diagnostic were, we were told that the dealer was waiting to hear back from KIA. No one would tell us what the results were. Finally, a couple of days later, we were told that we did not qualify for an engine replacement. Still no diagnosis. No explanation. When we finally got the dealer manager involved (who was very accommodating and helpful) we received a quote from Service for $7000 to rebuild the engine! At this point, we were told the car had a burnt valve. We tried to use the extended Warranty we had purchased through this dealer, but were told they need to tear down the engine (another $1000 quoted) to find out what the problem was, however, no guarantee that whatever the problem is would be covered. We left after paying the $140 diagnostic fee for which we received no results. We resolve never to return to KIA. More
by RITTERPATTY
July 20, 2021
Tremendous service love them. Easy and quick service in completing the sale. Great Manager assistance. The finance manager excellent. Did all he could to assist us with our purchase. completing the sale. Great Manager assistance. The finance manager excellent. Did all he could to assist us with our purchase. More
by PABLEICH
Employees Worked With
Phil Snyder
