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Fort Wayne Kia

Fort Wayne, IN

3.5
907 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 907 reviews

June 02, 2021

So our salesperson Codey was great. Very kind and gave tons of info. However, the dealership experience as a whole was poor. We felt jerked around by the managers and finance team (mostly because it seeme More

by TAYS20108
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Codey Lambert
Jun 19, 2021 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 31, 2021

The service was excellent, Bryan was friendly, and very thorough. They even washed my car when they were done with the service. I would recommend anyone to Kia. More

by FREDSPECKERT215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Jun 01, 2021 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia--your feedback and rating truly mean a lot to us. We're glad that Bryan was able to help, and all of us at Fort Wayne Kia appreciate your business & recommendation!

May 31, 2021

I was promptly greeted and my vehicle was in service in no time at all. Your professional service people are awesome! Thank you for the Great experience More

by lawkevdan64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Jun 01, 2021 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia! It's great to hear our team provided you with a hassle-free appointment. We appreciate your business and hope to see you again soon!

May 31, 2021

Great service, in on time, out before their est time. Friendly staff.1 suggestion Get refreshment machines in the waiting room and a coffee stand.. :) More

by ROGERLCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garage crew
Jun 01, 2021 -

Fort Wayne Kia responded

Thanks for your review, Roger! We appreciate your business (and refreshment feedback) and our team looks forward to serving you again soon!

May 31, 2021

The car wasn't cleaned very well.. when I asked to reclean it they didn't really do anything. There is stains in the carpet and dog hair still every were. I have never bought a car so disgusting. More

by QUPID81606
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Codey Lambert
Jun 01, 2021 -

Fort Wayne Kia responded

Thanks for providing us this feedback. We apologize about your detailing experience, and we'll address cleaning protocol with our team in the future. If you'd like to discuss further, please leave us your contact information and we'll reach out. All of us at Fort Wayne Kia truly appreciate your business.

May 31, 2021

Everyone there was kind and courteous, taking the time to explain any questions I had. My car was done in the time frame quoted and I will be back when it’s time for further maintenance on my Kia Sorento. More

by miskfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Jun 01, 2021 -

Fort Wayne Kia responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our staff. All of us at Fort Wayne Kia look forward to working with you in the future!

May 28, 2021

Service is always great here. It was a little confusing upon arrival because they are remodeling and the service center was on the other side of the street. It will be nice when they are done though. I' More

by njdwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
May 28, 2021 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 28, 2021

Everyone at Fort Wayne Kia was great to work with. Joe the salesperson was helpful in answering questions about the Telluride and explaining all the features of the car at delivery. The finance person was More

by LEWISMWLEWIS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Fort Wayne Kia responded

Thank you for your review and kind words for Joe and the team! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

May 26, 2021

Brian was right there to answer any questions I had.He Brian was right there to answer any questions I had. He advised me on the frequency for my coolant change, He was polite, courteous and knowledgeabl More

by FOOTE777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (in service) I don't have his last name
May 26, 2021 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Kia. Please don't hesitate to reach out if you need anything else.

May 25, 2021

Everyone was so amazing, I got just what I wanted at the price I needed... THANK YOU! And I LOVE my new(to me) KIA! More

by LANITACHAPMAN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
May 25, 2021 -

Fort Wayne Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

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