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Fort Wayne Kia

Fort Wayne, IN

3.5
907 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 907 reviews

May 17, 2021

Everything was good no issues they gave me a ride home and showed me what was wrong with my car. They were very friendly. A plus More

by BRENDALMCKINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 18, 2021 -

Fort Wayne Kia responded

We appreciate your business, Brenda, and our team looks forward to serving you again soon!

May 17, 2021

Friendly people. Prompt service. Our salesman stayed in touch with us as we had to order our new KIA. It came in earlier than expected. Very happy. More

by DSAREND
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Kistler
May 18, 2021 -

Fort Wayne Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 15, 2021

Took 2 different phone calls to get car in ASAP due to the fact engine light came on.. got it in and was told that I might get charge for the diagnostic fee. At the end I was not but now again my engine l More

by NONI2HOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember name
Jun 02, 2021 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 15, 2021

Phenomenal service. From my initial call to responding to my needs to finish service, every aspect was top notch. I will not hesitate to take my vehicles in the future. More

by AJJOHNSON116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Buss
May 15, 2021 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 14, 2021

The leasing experience on site was great. It took 6 weeks and several phone calls before KIA Financial knew I existed. It has now been 10 weeks and I still don't have any title work, and many phone ca More

by SMADAMS1118
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Codey Lambert
May 31, 2021 -

Fort Wayne Kia responded

Thank you for bringing this to our attention. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

May 14, 2021

Still waiting on the title after 5 weeks. Still waiting on a promised repair as well. Solid car though. Thank you for reading this message More

by MBARRAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Herman
May 14, 2021

Took In for a malfunction light and shaking. Still shakes called well I don’t know did not work on car. Already had to buy a tire then gave me a list of recommendations that should be done. I guess I figured More

by TERILEE1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian in service
Jun 01, 2021 -

Fort Wayne Kia responded

Thank you for your review. Providing a positive experience is our top priority, and we’re sorry that we failed here. We take all customer feedback very seriously and will share your comments with the team. Please don't hesitate to reach out if there is anything we can do to resolve this situation.

May 14, 2021

Friendly service . Service done in a timely matter, love that they wash your car before giving it back. I would highly recommend Fort Wayne Kia More

by ann4928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
May 15, 2021 -

Fort Wayne Kia responded

Thanks, Ann, for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

May 13, 2021

They are on the ball with everything! The service is unparalleled! The only complaint I would have is that their car wash leaves water spots on the finish but otherwise they are great! More

by SHADOWBOXER_65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
May 13, 2021 -

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 13, 2021

Wasn't ready for arrival after doing online paperwork. Very slow moving office. Added ziebart add on to find out dealership didn't do it all and now trying to get ziebart to finish it is a headache. Even More

by FORTNEY1849
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerome Dowdell
May 30, 2021 -

Fort Wayne Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around for you.

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