Fort Wayne Kia

I worked with Craig and he was great to work with. This is my first Kia and so far I'm enjoying it very much. The company is under construction so it was hard to figure out where to go at first but the hug is my first Kia and so far I'm enjoying it very much. The company is under construction so it was hard to figure out where to go at first but the huge banner outside helped. It was definitely off-putting when I went inside to ask for him and noone had a mask on, it was the day after the mask mandate was over so okay, and the receptionist was old and rude. She sent me to a cubicle and he couldn't/wouldn't help me but gave me to Craig. I will say the building was in need of dire updates, there was holes in walls and desks were falling apart. But Craig and the finance guy was great to work with. They went above and got the hitch and remote start put on the car for me too. More

Had to order a part so whether the service issue is will be resolved is unknown. It was more expensive than I expected, but that's life. be resolved is unknown. It was more expensive than I expected, but that's life. More

Brendan and Herb were awesome! They worked with me to get me into a beautiful car! I didn’t plan on getting a new car when I came in for my routine oil change, however, I couldn’t turn down the offer that wa me into a beautiful car! I didn’t plan on getting a new car when I came in for my routine oil change, however, I couldn’t turn down the offer that was made. More

They were able to perform work on time on short notice. Price was higher than anticipated for the work preformed. Personnel were friendly and followed through effectively. Price was higher than anticipated for the work preformed. Personnel were friendly and followed through effectively. More

Fort Wayne Kia always meets My New Car buying expectations, I just got My 6th Kia, and My second Stinger GT. The service Department keeps my Kia's running it top shape. expectations, I just got My 6th Kia, and My second Stinger GT. The service Department keeps my Kia's running it top shape. More

very poor customer service will never come here again. filed multiple complaints with Kia Consumer Affairs due to over charged coolant repairs. They did a messed up job with my vehicle. filed multiple complaints with Kia Consumer Affairs due to over charged coolant repairs. They did a messed up job with my vehicle. More

They were able to come to the same diagnosis that the forums claimed and save us from some of the horror stories I had read. The work was completed quicker than expected. forums claimed and save us from some of the horror stories I had read. The work was completed quicker than expected. More

Took our Sedona 2013 in for re calls and oil change. Bill had $130 charge for diagnostics which was communicated upfront. Management blew me off. had $130 charge for diagnostics which was communicated upfront. Management blew me off. More

Came in for service on my Forte, Nick came in the waiting asking what brought me in and I had about 3 hours till my vehicle was ready so I gave it a chance and test drove the Sportage. While test driving I g asking what brought me in and I had about 3 hours till my vehicle was ready so I gave it a chance and test drove the Sportage. While test driving I got to know Nick a little and learn he was knowledgeable with the vehicle and helped me get a good deal for trading in my forte. Thank you Nick for your service. More

Bryan was great he had explained what they fixed & got my car for me when I went to pick it up. I would highly recommend you to others. Thank you!! car for me when I went to pick it up. I would highly recommend you to others. Thank you!! More