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Fort Wayne Kia

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
3.4
906 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Visit Fort Wayne Kia! Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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1112 Ave of Autos

Fort Wayne, IN

46804

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Showing 906 reviews

April 14, 2021

Great customer service. They were a lot quicker with the fix than they anticipated. The shuttle service was very handy and the driver was super kind. Definitely appreciate his kindness. More

by Kpotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
Other Employees : Bill Croll, 5 stars., Codey Lambert, Andrew Burton, Andrew Kistler, Nick Nguyen, Phil Snyder, Jerome Dowdell, Felton Walker, Logan Wood, Mike Hayden, Pete Herman, Craig Morris
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Apr 15, 2021 -

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 13, 2021

I brought my car in for a couple recalls. An left out paying over $400 for spark plugs an a coolant flush 🤦🏽‍♀️ Communication needs some work. More

by NICOLEGREEN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Codey Lambert, Andrew Burton, Andrew Kistler, Jerome Dowdell, Felton Walker, Mike Hayden, Pete Herman, Craig Morris
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April 12, 2021

Timely, informative with great people skills. Individuals within the service department, were kind, demonstrated a willing to answer all of my questions and provide additional information when t More

by POSTELLE1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell, Craig Morris
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Apr 12, 2021 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Kia!

April 12, 2021

Everything was great. The wait was a little long. Cody was excellent. I was surprised I bought a new car. I wasn't really that guy. More

by ROBERTSCOTTJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Codey Lambert
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Apr 12, 2021 -

Fort Wayne Kia responded

Thank you so much, Robert, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Codey to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

April 12, 2021

Expensive, then tried to upcharge another $740. I Won’t be going back ever again. $100 almost for oil change and tire rotation. Very Ridiculous. More

by ALANA.COFFEY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea, Andrew Burton
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Apr 29, 2021 -

Fort Wayne Kia responded

Alana, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 11, 2021

I was professionally met and greeted when I got to Fort Wayne Kia, I encountered to many people that day to list names (sorry) I was in the parts department checking on prices for some items I want for my More

by LARRYBOLSOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burton
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Apr 11, 2021 -

Fort Wayne Kia responded

We appreciate your business, Larry, and our team looks forward to serving you again soon!

April 11, 2021

Fantastic service department. Very professional and dedicated to the customer. I drive 30 miles to get my oil changed at kia service department in Fort Wayne More

by WCMGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
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Apr 12, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 10, 2021

Good service overall. Were in middle of moving that day. No seats in waiting room, computers down for cashier. I then Drove & Paid at Toyota ! More

by CHERYLCONN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 11, 2021 -

Fort Wayne Kia responded

Thank you, Cheryl, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

April 09, 2021

Salesperson was superb. Sales management and finance persons less so! Finance person Jay Verabbi did not explain the purchase agreement to me! By this I mean that there was a charge on the purchase agre More

by PADIDI142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felton Walker
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Apr 09, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! We will share your comments with finance and management. All of us at Fort Wayne Kia are glad to have you as a customer.

April 09, 2021

The salesmen are great they do everything they can to help and make sure you are happy and satisfied I would not go anywhere else thank you Ft.Waune Kia More

by SPENDUST2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
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Apr 09, 2021 -

Fort Wayne Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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