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Fort Wayne Kia
Fort Wayne, IN
906 Reviews
Experience Standout Car Shopping at Fort Wayne Kia Serving Fort Wayne, Auburn IN, Columbia City IN and Decatur IN
While providing you with new and used cars, along with parts and service is our focus, at Fort Wayne Kia we strive for much more. We want to give those in Fort Wayne and others we serve in Auburn IN, Columbia City IN, Decatur IN an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Kia model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
Committed to Serving Fort Wayne Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Fort Wayne area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kia car, crossover and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
Visit Fort Wayne Kia!
Have a few lingering questions? Want to speak with a Fort Wayne Kia team member? Stop by or call Fort Wayne Kia! One of our many professionals will work with Fort Wayne drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Fort Wayne Kia! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Kia Forte, Optima, Sorento, Sportage or Soul, drivers can look to the Fort Wayne Kia team with confidence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 906 reviews
April 08, 2021
Still waiting to get dome lights fixed. Almost 9 months now. Been told it was on order. Been several pictures taken. Worked on once actually made it worse. now. Been told it was on order. Been several pictures taken. Worked on once actually made it worse. More
by JEFF.ASHER
Verified CustomerEmployees Worked With
Andrew Burton
April 08, 2021
Nobody gets 5, but Bob Rohrmans did a wonderful job meeting the deal and setting up the car. Had good support from salesman, manager and finance. meeting the deal and setting up the car. Had good support from salesman, manager and finance. More
by RBRENDELL
Employees Worked With
Mike Hayden
April 08, 2021
Easiest car purchase I ever had - very low pressure. I told them what I wanted and they showed me what they had. Would recommend them to anyone. told them what I wanted and they showed me what they had. Would recommend them to anyone. More
by JORDANWARD1993
Employees Worked With
Andrew Kistler
April 08, 2021
I took my new car in for body buffing to fix damage caused by snow removal at the dealership. It was supposed to take 2 hours maximum. I was there from 9:00-3:00 waiting. When my salesman arrived for t caused by snow removal at the dealership. It was supposed to take 2 hours maximum. I was there from 9:00-3:00 waiting. When my salesman arrived for the day at 12:00, the bodyshop had never started on my car because no one from the dealership told them I was waiting rather than having dropped off the car. My salesman was great, but I have not been impressed with the rest of the operation. More
by Karen631
Employees Worked With
Codey Lambert
April 08, 2021
When I picked up my van it was supposed to be detailed inside and out and it was not. I have to make another trip to fix the issue but I am not convinced it will be done well. inside and out and it was not. I have to make another trip to fix the issue but I am not convinced it will be done well. More
by WHITNIERF
Employees Worked With
Phil Snyder
April 08, 2021
The customer service is always outstanding. Bryan was very helpful and polite. I will be back for service of my Kia when needed as they are trustworthy. very helpful and polite. I will be back for service of my Kia when needed as they are trustworthy. More
by marsha9211
Employees Worked With
Bryan
April 08, 2021
The sales manager was rude and a big @ss. Didn't honor contract. They were late on my deliver on my vehicle. They only care what is going in their pocket not yours. My sales rep nick was amazing contract. They were late on my deliver on my vehicle. They only care what is going in their pocket not yours. My sales rep nick was amazing More
by GQ8402
Employees Worked With
Sale manager
April 08, 2021
Was good experience. Felton was a pleasure to deal with. I was satisfied with purchase.My experience with F and I was good no high pressure sale but very thorough. I was satisfied with purchase.My experience with F and I was good no high pressure sale but very thorough. More
by JKOHNE3
Employees Worked With
Felton Walker
April 08, 2021
Outstanding service! Every time I visit ft Wayne Kia I am treated professionally and courteously. I love the waiting area with the gourmet coffee machine :) treated professionally and courteously. I love the waiting area with the gourmet coffee machine :) More
by sschlosser
Employees Worked With
Other Employees :
Andrew Burton, Nick Nguyen, Jerome Dowdell, Felton Walker, Logan Wood, Mike Hayden, Pete Herman, Craig Morris
September 23, 2020
The service department manager, Brian, is a complete jerk and quite honestly one of the rudest people I have had the misfortune of talking to. I had an appointment on Friday because my 2017 Sorento engine wa and quite honestly one of the rudest people I have had the misfortune of talking to. I had an appointment on Friday because my 2017 Sorento engine was ticking, I get greeting by a pleasant man who tells me unfortunately if he hooks it up to the diagnostic machine and it fails (he said by listening to it, he was certain it would) then I would have to leave my car there and because they have no loaner cars right now that I should come back on Wednesday because they signed a contract with enterprise so they would have more cars available to loan. So I said great what time, he asked if 4 would work and I said sounds good and drove the hour back home. Tuesday I called just to double check that I would for sure have a rental car available and everything was still good to go, Brian answered the phone and informed me that he fired the man I spoke with on Friday and they do not offer loaner cars. So I said what happens when I bring my car up and it fails then? He informed me that “his hands were tied” and basically I was xxxx out of luck because he would not give me my car back and he had no vehicles for me to drive home in.. we are a family of 5 and have 1 vehicle, I have no friends or family living close enough that just have a spare car sitting around.. I asked what am I suppose to do then, just drive it until the entire motor blows up? His response was “well your driving it now, aren’t you?!” 🤦🏼♀️ I called Kia corporate and they said that is absolutely not how things are done and tried calling to speak to him but he wouldn’t take the call (of course) so Kia advised me to try Kia in Toledo. I just got off the phone with them and they have me all taken care of! They were kind and completely understood the issue and will have a rental car waiting for me when I get there! Granted I do have to pay the $35 a day charge but at least they gave me options and worked with me to find a solution rather than basically saying f*xx you! Never again will I be back to Fort Wayne Kia, or recommend them to anyone. More
by hcarlisle
Employees Worked With
Brian the service department manager.
