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Fort Wayne Kia

Fort Wayne, IN

3.5
906 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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906 Reviews of Fort Wayne Kia

October 31, 2022

Got me approved in a matter of minutes. Friendly, likable customer service. They worked hard to seal the deal! More

by KJ.KIDDIEKARE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hoover, Jay in finance
Oct 31, 2022 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 31, 2022

The original diagnostic appointment was chaotic and over 2 hours. My second appointment to get service completed was also chaotic. I was told that the parts were in stock for my vehicle then called later an More

by TIFFERZ1185
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 31, 2022 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 31, 2022

Always fast, reliable service. They always go over what needs done, and what they recommend. More

by WAGGS.BEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove, Rob Pargeon
Oct 31, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

October 31, 2022

Very helpful & explains things well. Waited about exactly the time they said, very efficient. Thanks for the front desk at the service desk, he was personable and helpful. More

by Lmiller4050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 01, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

October 28, 2022

Everything was on point, fast friendly and knowledgeable services. I live in Alabama, and I would most truely trust My KIA with Fort Wayne KIA. More

by SPOILVAL7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 30, 2022 -

Fort Wayne Kia responded

Thanks for sharing your experience with Fort Wayne Kia. Brian and our team appreciate your business and hope to see you again soon!

October 26, 2022

No one returned emails or phone calls after purchase. . No paperwork received after purchase. Very poor experience More

by TRIUMPH_72
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Campos
Oct 30, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 25, 2022

This is a great dealership. They are always in tune with the customer. I was notified immediately when my vehicle was shipped. More

by JLGAMBLE269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 25, 2022 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. Congratulations on your new purchase!

October 25, 2022

Nick was very helpful and patient and made sure to see the sale from the beginning to the end. More

by JRIEDEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Oct 25, 2022 -

Fort Wayne Kia responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia. Congratulations on your new purchase!

October 25, 2022

The staff was helpful and friendly. They were accurate in telling me how long it would take to finish working on my car. More

by jtmad27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 26, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 20, 2022

The dealership is very friendly, and knowledgeable. What we liked was that we never felt any pressure to buy. More

by KARENWRONA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in finance, Nick Nguyen
Oct 20, 2022 -

Fort Wayne Kia responded

Thank you, Karen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

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