Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

Communication is TERRIBLE! I took my jeep in over 4 weeks ago for recall. I was told to get my jeep that they ordered parts & it should be 3-5 days & they would call me. I wait I took my jeep in over 4 weeks ago for recall. I was told to get my jeep that they ordered parts & it should be 3-5 days & they would call me. I waited 2 weeks with NO communication. I called & after several attempts at calling & texting I FINALLY get a TEXT! Brandi said they don’t have parts & she would let me know. Another week goes by, nothing. I called 4 Stars in Henrietta and am taking it there tomorrow! Never again will I use or recommend Foundation to ANYONE! More

The dealership let me order the truck I was wanting. The service dept. Has always been good, so I have no complaints The service dept. Has always been good, so I have no complaints More

The service was great and fast as always, Tammy Jacobs in service is the best service is the best More

They took less time than was expected to complete the repairs needed to my truck repairs needed to my truck More

We feel misled by the ordeal and wish I could return the vehicle. There were things we weren't told like it was missing a key fob and excessive scratches on the vehicle. Their finance guy seemed to care les vehicle. There were things we weren't told like it was missing a key fob and excessive scratches on the vehicle. Their finance guy seemed to care less about doing his job in rate shopping for us. More

Has the worst service department I’ve ever seen! ! Traded in a truck that needed motor work ! Traded in a truck that needed motor work More

Worst customer service. Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dro Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dropped off my Jeep. I was told 3 days and was ready on day 22. More

Kristi was extremely friendly and went out of her way to make sure we felt appreciated make sure we felt appreciated More

Very attentive and informative. Met all my needs. Good experience. I got the vehicle I wanted. Met all my needs. Good experience. I got the vehicle I wanted. More

Tammy in service department kept me informed on my truck. That was important to me. That was important to me. More