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Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

Wichita Falls, TX

4.4
1,877 Reviews
Call Dealership (940) 228-4448
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2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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1,877 Reviews of Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

November 23, 2023

Awful experience. The car I needed up with has given me nothing but issues. Anytime I reach out to the dealership no one is helpful. I would never recommend to anyone. More

by k97keeton_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Marchese
Report | Print
November 23, 2023

From Lindsay on the sales team all the way to the finance team they did a great job on explaining everything to me on the truck More

by clintwooster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Vandestreek
Report | Print
Nov 30, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're delighted to hear about your positive experience with Lindsey and the entire sales and finance teams! It's fantastic that they did a great job explaining everything to you about the truck. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out.

November 22, 2023

Had an amazing experience buying my first ever 2017 Chevrolet Malibu from the Foundation Dealership! More

by elijahbarron116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Herlehy
Report | Print
Nov 30, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Congratulations on your first-ever Chevrolet Malibu! We're thrilled to hear that you had an amazing experience with us at the Foundation Dealership. If there's anything more we can do for you or if you have any questions, feel free to reach out.

November 22, 2023

Called to get update on truck. Always had to leave a message. Called at least 6 times and no word till late afternoon and to find out only one thing had been done. Very dissatisfie More

by LAM72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager. Not sure of name, Cory Esquibel
Report | Print
Nov 30, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We sincerely apologize for the frustration you experienced with the lack of timely updates on your truck. Your feedback is valuable, and we understand the importance of clear communication. We're sorry for any inconvenience this may have caused. We would like to address this issue promptly and ensure a smoother experience moving forward. If you could provide additional details or reach out to our service manager, Tamara, directly, we would appreciate the opportunity to assist you further. Your satisfaction is important to us, and we're committed to resolving this matter to your satisfaction. Thank you for bringing it to our attention.

November 22, 2023

Jessica did an outstanding job assisting me with my vehicle service. She did such a great job I had to have a cigarette and I don't even smoke. More

by davidmaywald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 30, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're thrilled to hear that Jessica provided outstanding assistance with your vehicle service! It's always a pleasure to know when our team goes above and beyond. Your feedback speaks volumes! If there's anything else you need or if you have further comments, feel free to let us know.

November 20, 2023

Henry did a great job on explaining the vehicle and getting it out the door. More

by mcrihfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Broadus, John Marchese
Report | Print
Nov 20, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're thrilled to hear that Henry did a great job explaining the vehicle and ensuring a smooth process to get it out the door. Thank you for choosing us, and if there's anything more we can assist you with, feel free to reach out. Safe travels and enjoy your new ride!

November 19, 2023

Michael Mason has been our salesman on 4 new car purchases since 2016 when it was Patterson Auto Group, and now Foundation Auto Group. He and has been consistent every time, delivering exactly what More

by Erik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tucker Jones, Michael Mason, Michael Butler
Report | Print
Nov 20, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We greatly appreciate your loyalty and the trust you've placed in Michael Mason over the years. It's wonderful to hear that he consistently delivers exactly what you want. Kudos to Michael Butler for his support as sales manager and a big thank you to Tucker Jones for efficiently finalizing the paperwork. We're honored to have you as part of the Foundation Auto Group family, and we look forward to serving you for many more years to come!

November 17, 2023

Jessica - Service Writer - Did a n OUTSTANDING job at taking care of my service needs. She was very Professional and Knowledgeable at her job. Thank You!! More

by amenroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 20, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your positive experience! We're thrilled to hear that Jessica provided outstanding service, demonstrating professionalism and knowledge in her role. Your appreciation means a lot to us.

November 16, 2023

The only reason why I did not give the dealer service department a rating of 5 stars was because I had to wait 3 weeks to get my Jeep in for repair. More

by lmhanne
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Report | Print
Nov 16, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your feedback, and we appreciate your patience. We understand that the wait time for your Jeep repair was longer than expected, and we apologize for any inconvenience this may have caused.

November 15, 2023

Very friendly and I was completely impressed with their professionalism and customer service highly recommend More

by williamsfarm73569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Report | Print
Nov 16, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your kind words! We're thrilled to hear that you were impressed with our professionalism and customer service. Your recommendation means a lot to us. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out.

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