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Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

Wichita Falls, TX

4.4
1,877 Reviews

2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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1,877 Reviews of Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

August 24, 2023

Michael is great. He always gets back to me quickly and helps me find what I am looking for. More

by b.rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
August 23, 2023

Henry has sold me 3 vehicle in 13 years and has aways gave me great deal. Thats Henry so much what you do! More

by DANA76306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Broadus, Michael Butler, Dirk Sachse
August 23, 2023

Carly was great, she worked with us back and forth to get us a price we were happy with! I would definitely recommend her to any of my friends! More

by harlanzoe
Recommend Dealer
Yes
Employees Worked With
Carly Hanks, Lindsey Vandestreek, Kevin Herlehy, Tim Brillhart, Dirk Sachse, Cason Brock
August 21, 2023

The entire team made it so easy to complete the purchase. Entire deal was done over the phone. Awesome customer service. More

by firechic552
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carly Hanks, Michael Butler, Dirk Sachse
August 19, 2023

Friendly and took care of my issue quickly. Kept me informed through the whole process. Called me back before I had to start making calls. More

by jbercik120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
August 16, 2023

This is a great dealership Always get things done when they say Heath is a great guy and stands behind his work More

by texfireonea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh
Aug 18, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We appreciate your feedback! We're thrilled to be recognized as a great dealership and that you've consistently experienced timely service. It's wonderful to hear that Heath has provided you with exceptional service and stands behind his work.

August 14, 2023

Good customer service just unable to fix vehicle issue, due to factory issue that doesn’t have a resolution yet More

by KELLY.TDMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh
Aug 18, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for acknowledging our efforts to provide good customer service. We're sorry to hear that we weren't able to resolve your vehicle issue due to a factory-related challenge that is currently unresolved. We understand how frustrating that can be. If there are any updates or changes in the future, please feel free to reach out. We appreciate your understanding and patience during this situation.

August 14, 2023

Corey said he couldn't fix it to take it to another dealership not good More

by rockiecowley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Esquibel
Aug 15, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your feedback regarding your recent experience. We sincerely apologize for any inconvenience you may have faced. We'd like to inform you that we have recently welcomed a new service manager to our team who is dedicated to ensuring customer satisfaction. In order to better understand and address the problem you've encountered, please allow our new service manager to go on a test drive with you to replicate and diagnose the issue you've been facing.

August 10, 2023

A great experience. Everything from start to finish was amazing. I would recommend Foundation CJDR for anybody looking for a new Jeep! More

by itbrown88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carly Hanks, John Marchese, Michael Butler, Dirk Sachse
Aug 18, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're thrilled to hear about your great experience! It's fantastic to know that everything, from the beginning to the end, was amazing for you. Thank you for recommending Foundation CJDR to others who might be interested in a new Jeep.

August 08, 2023

Q made the truck buying experience special. He took it personal to make sure I got the truck the way it was intended to be given More

by BB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinton Kincy
Aug 18, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're delighted to hear that Quinton made your truck buying experience special. It's wonderful to know that he went the extra mile to ensure that you received the truck just the way you envisioned it. Your satisfaction is important to us, and we appreciate your kind words about Quinton's dedication.

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