Foundation Kia - Service Center

Excellent customer service and very helpful staff. Thank you. The service staff is friendly and very accommodating. They help to explain what is needed and done. you. The service staff is friendly and very accommodating. They help to explain what is needed and done. More

The service department team members are friendly, knowledgeable, informative and fast. I’d recommend them to anyone looking for good, honest service. Overall, the dealership really cares about qualit knowledgeable, informative and fast. I’d recommend them to anyone looking for good, honest service. Overall, the dealership really cares about quality customer service. More

Great fast service for a great price! Would recommend to anyone who owns a Kia or any other vehicle. Very friendly staff and great customer service anyone who owns a Kia or any other vehicle. Very friendly staff and great customer service More

Engine light Great service. However I had to leave a message a couple of times to actually speak to someone to the service done. I wish someone would answer the p Great service. However I had to leave a message a couple of times to actually speak to someone to the service done. I wish someone would answer the phone more often. More

Excellent service by Medved Kia Definitely appreciated the excellent service provided by Medved Kia and Daniel in the Service Department. They were flexible on service times. And, I Definitely appreciated the excellent service provided by Medved Kia and Daniel in the Service Department. They were flexible on service times. And, I was able to complete the service updates quickly and at a reasonable cost. Daniel was also very helpful in providing a quote on tires. I will definitely be back for the Kia tire sale. Thanks and much appreciated. More

I’ve always brought my Kia Soul in for warranty and regular service as needed. And each time i have always had great service and friendly service writers. I highly recommend this place. regular service as needed. And each time i have always had great service and friendly service writers. I highly recommend this place. More

This was my first experience with taking a car in for service. Everyone was great, especially Jacob. He explained everything, answered numerous questions and was very knowledgeable and friendly service. Everyone was great, especially Jacob. He explained everything, answered numerous questions and was very knowledgeable and friendly More

Jacob is very helpful, knowledgeable and a pleasure to talk to. I was surprised at the $4.95 charge for paperwork? I greatly appreciate the car wash talk to. I was surprised at the $4.95 charge for paperwork? I greatly appreciate the car wash More

Oil Change - Appointment Made *****DON"T WAISTE YOUR TIME HERE***** First of all none of these employees walking around were wearing masks!!! No one is socially distancing thems *****DON"T WAISTE YOUR TIME HERE***** First of all none of these employees walking around were wearing masks!!! No one is socially distancing themselves. Yet when you book the appointment you as a guest are asked to where a mask? I booked an appointment almost 2 weeks out for an oil change at 8am. I arrived today at 7:50am. I was the first one their and asked how long an oil change would take. The guy said well I don't know like an hour to hour and a half. I said "really?!" just for an oil change. He then quickly changed his statement to say "oh I am sorry yes an oil change about 30 min" I thanked him and let him know that was good because I needed to get to work. He then proceeded to try to charge me $70 and I explained I have the warranty service. He pretended to look into his computer and then said "I am sorry yes you do, as part of your warranty you have a tire change and car wash." I told him I appreciated that but that I was in a hurry and just needed an oil change for today. At 9:15am!!! Yes 9:15 after 4 PEOPLE CAME AND HAD GONE, I went to the desk and asked where my car was. Another guy looked confused and said he'd be right back. At 9:30!!! YES 9:30am they said my car was almost done. AT THIS POINT I AM FURIOUS!!! How the xxxx does an appointment made oil change take over an hour and half? I finally get my car at 9:40am. The guy isn't wearing a mask and had ZERO respect for social distancing, and my car didn't have that oil service liner on the bottom or the wrapping on the seat like usual. I immediately felt that I had to sanitize my own car before driving off. I drive off get on the highway and realize they had left in some kind of service mode!!!! NOW I AM ON THE HIGHWAY AND CAN'T SET CRUISE CONTROL OR REALLY TEL MY SPEED LIMIT!!! Needless to say I will never go back and I am canceling my warranty and going to local oil change places around town that knows what Guest Service is. Thank you, More

Great service by Medved Kia! Definitely appreciated the great service by Medved Kia. Medved was very flexible on adjusting service times. The service was done earlier than expecte Definitely appreciated the great service by Medved Kia. Medved was very flexible on adjusting service times. The service was done earlier than expected. And the charges were very reasonable. Excellent! More