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Fountain Acura
Orlando, FL
405 Reviews
Discover why Fountain Acura consistently ranks among the top-performing Acura dealerships in the USA. Conveniently located on South Orange Blossom Trail, we are proud to offer Central Florida the largest selection of new and certified pre-owned Acura models backed by unbeatable volume pricing.
Our business is anchored on 100% transparency and a stress-free buying process. We don't believe in hidden surprises—just upfront pricing, incredible volume discounts, and a dedication to absolute customer satisfaction. From our elite showroom to the exclusive Fountain Advantage perks, we treat you like family.
See why thousands of local drivers give us five stars. Check out our real buyer reviews, browse our massive inventory, and visit our South Orange Blossom Trail showroom today to experience the Fountain Acura difference!
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Huge Inventory. 100% Transparency. Ranked Among the Best in the USA.
Visit Fountain Acura on South Orange Blossom Trail (SOBT) today! As one of the nation's top-performing volume Acura dealers, we combine Orlando's largest luxury selection with an honest, upfront buying process. Experience the 5-star customer satisfaction that keeps our guests coming back generation after generation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 405 reviews
Verified Customer
September 06, 2022
The second I walked into the door, I was greeted by Catherine Douglas who was a great help! She was on my side the whole way through to make a great deal for a brand new 2023 Acura Integra! I most defi Catherine Douglas who was a great help! She was on my side the whole way through to make a great deal for a brand new 2023 Acura Integra! I most definitely recommend Fountain Acura! More
by k1ngdame
Employees Worked With
Catherine Douglas
August 27, 2022
Took two days to get a quote that wasn't even in the realm of logic and they wouldn't even itemize it our or provide a document to look at to see what the fees and expenses were. Unfortunately they have realm of logic and they wouldn't even itemize it our or provide a document to look at to see what the fees and expenses were. Unfortunately they have such little stock they probably feel they have to resort to being a shady business to stay afloat, well guess what its driving away easy deals and trades that could bring in new customers and profit over time. No wonder there is so much turnover in the car business now the dealers are the worst they have ever been and especially this one. Take your car and shove it up your you know what I will never buy from your dealership now. More
by cadmium34
Employees Worked With
Jesse, probably not his real name btw that's what he said his name was......
August 05, 2022
2021 Acura TLX 4,000 miles only, been service 5 times with speakers and screen issues. Sellers are aware that the cars are defective and when you ask them for help they try to sell you a new car. My car with speakers and screen issues. Sellers are aware that the cars are defective and when you ask them for help they try to sell you a new car. My car is currently in the services and they won’t even provide a loaner for the inconvenience. More
by Angiealex94
Employees Worked With
Nestor and Josephine
June 21, 2022
I had the best experience with Vincent at Fountain Acura! Out of all the years of buying new vehicles this was by far the most memorable and phenomenal. Vincent is passionate about his job and his customer Out of all the years of buying new vehicles this was by far the most memorable and phenomenal. Vincent is passionate about his job and his customers, he kept in contact with me every step of the way with the delivery of my 2023 Integra. I will be a forever fan and customer. More
by stephanie.stewart2
Employees Worked With
Vincent
June 08, 2022
I've had 3 Acura cars because of the reliability and great service that typically comes with Acura, and this was by far the worst experience and dealership I've ever had the displeasure of going to for great service that typically comes with Acura, and this was by far the worst experience and dealership I've ever had the displeasure of going to for service. I only went to this Acura Dealership because I'm in the military and my car was shipped from overseas to the Orlando Vehicle Processing Center close by. While the vehicle was being inspected, the sunroof got stuck, and the agents Googled the closest dealership and passed on the address for me to get assistance. The service agent, Jose, told me he would run a diagnostic on the car to identify the issue. After 3 hours of waiting, he told me he didn't know what the issue was because I needed to leave the vehicle for further checks, but knowing I was from out of town and had to go, he'll only charge me $189 for a diagnostic fee. He said they typically charge $170/per hour for labor so he's doing me a favor by just charging me the diagnostic fee. I called my father to update him and he told me to ask why they ran a diagnostic on the sunroof? He said why would any mechanic run a diagnostic on a sunroof? They just needed to test the motor and that doesn't even take 3 hours. Jose told him about the $170/per hour labor fee and my dad replied, "So are they ripping off American Soldiers or just women at that dealership?" He forgot to tell my dad that during those 3 hours he also went on a lunch break and I had to wait for him to return because only he could "close out" my service contract since he created it. I ended up paying a total of $244.55 for them to MANUALLY close the sunroof because according to Jose, it was difficult to get to the sunroof motor and the $55.55 was just taxes. Thanks for welcoming me back to the USA with awful customer service. Oh, yeah! I still need to get the sunroof fixed. I gave them a bad Google review and 2 days later the manager called me ONLY BECAUSE OF THE BAD GOOGLE REVIEW and he extremely defensive and rude. I told him he was coming off as defensive because he was getting loud and wasn't really listening to me and he was making the situation worse. He said that was my opinion. Before he hung up on me, he pretty much told me he had a dedicated Google reviews team as if to insinuate they'd get my bad review down, and then he said I could make another bad Google review about our phone call. I feel sorry for Acura. They're doing a horrible job representing the brand- maybe it's on purpose. More
by Macheriejohnson
Employees Worked With
Jose
