Fountain Acura

Cathy and her manager were extremely helpful! From the time I test rode a couple vehicles to the time I signed, I was comfortable. Cathy has a very warm and calm approach that puts you at ease. time I test rode a couple vehicles to the time I signed, I was comfortable. Cathy has a very warm and calm approach that puts you at ease. More

Good overall sales experience. Fettah was great and helped us get into a 2022 Acura MDX. 5 stars for Fettah’s and Harry’s help throughout the sales process. Would highly recommend. helped us get into a 2022 Acura MDX. 5 stars for Fettah’s and Harry’s help throughout the sales process. Would highly recommend. More

Vincent our car salesman was excellent and went beyond expectations! The Best experience with Acura. expectations! The Best experience with Acura. More

fast service and accommodating, was willing to be creative to make a deal, leased my previous car from them creative to make a deal, leased my previous car from them More

You were attentive to myself and my wife. Very helpful with explanations. The whole staff was pleasant, also. with explanations. The whole staff was pleasant, also. More

Nathan was attentive and was very honest about the service included. He did not try upselling or anything. Straight to the point, and at a very affordable price. service included. He did not try upselling or anything. Straight to the point, and at a very affordable price. More

DO NOT SHOP HERE!! I took my new (to me) 2015 Chevy 2500HD into this service department for a prepurchase inspection in March. This is supposed to be their best inspection and cost me $125. I received 2500HD into this service department for a prepurchase inspection in March. This is supposed to be their best inspection and cost me $125. I received back a hand written mess that the service writer had to put notes on so it could be read. they said brakes and rotors needed to be replaced (no measurements), AC not working but that is not included in the check so they don't know why (understandable), batteries both bad, and a few other small things. None of this was pressing, so I bought the truck. 6 weeks ago, I went to have the AC repaired (check valve replaced) and my mechanic (who owns a reputable shop here in St. Augustine) found that the water pump was shot, the serpentine and accessories belt were damaged (one had a cut in it) and the upper control arms had no bushings in them at all. Since the inspection I had driven it 2000 miles. Water pump was making the same noise that stopped when it was replaced when I bought it, No possible way the bushings went from fine to gone in 2000 miles, belts don't cut themselves and noone had been under the hood before the mechanic, the serpentine belt was showing major signs of age that did not just spring up in 6 months. It is obvious that their technician did a half xxx job and didn't even look at these things. My mechanic found the play in the suspension as soon as it went on the lift, so I doubt they even put it up (or they are completely incompetent. To top it off, the first guy I talked to was snarky on the phone with me and told me he would look into it and call me back a week ago, never called me back. Today, they wouldn't even refund my $125 as if they couldn't afford to stand behind their work. DON"T TRUST THESE GUYS "big enough to service you, but small enough to care" is a xxxx lie. They stole my money, I could have gotten a better inspection from anybody else! More