Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fountain Acura
Orlando, FL
405 Reviews
Discover why Fountain Acura consistently ranks among the top-performing Acura dealerships in the USA. Conveniently located on South Orange Blossom Trail, we are proud to offer Central Florida the largest selection of new and certified pre-owned Acura models backed by unbeatable volume pricing.
Our business is anchored on 100% transparency and a stress-free buying process. We don't believe in hidden surprises—just upfront pricing, incredible volume discounts, and a dedication to absolute customer satisfaction. From our elite showroom to the exclusive Fountain Advantage perks, we treat you like family.
See why thousands of local drivers give us five stars. Check out our real buyer reviews, browse our massive inventory, and visit our South Orange Blossom Trail showroom today to experience the Fountain Acura difference!
Use this version if your DealerRater ad slot has a tighter character constraint:
Huge Inventory. 100% Transparency. Ranked Among the Best in the USA.
Visit Fountain Acura on South Orange Blossom Trail (SOBT) today! As one of the nation's top-performing volume Acura dealers, we combine Orlando's largest luxury selection with an honest, upfront buying process. Experience the 5-star customer satisfaction that keeps our guests coming back generation after generation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 405 reviews
November 03, 2021
Good overall sales experience. Fettah was great and helped us get into a 2022 Acura MDX. 5 stars for Fettah’s and Harry’s help throughout the sales process. Would highly recommend. helped us get into a 2022 Acura MDX. 5 stars for Fettah’s and Harry’s help throughout the sales process. Would highly recommend. More
by jerrywalshii88
Employees Worked With
Fettah, Harry
Verified CustomerAugust 26, 2021
Nathan was attentive and was very honest about the service included. He did not try upselling or anything. Straight to the point, and at a very affordable price. service included. He did not try upselling or anything. Straight to the point, and at a very affordable price. More
by Rickt3002
Employees Worked With
Nathan
August 17, 2021
I was very upset that the manager never shared the breakdown of what was being financed. We were suppose to go over the breakdown of all costs and he did not. When it was time to share those #’s he i breakdown of what was being financed. We were suppose to go over the breakdown of all costs and he did not. When it was time to share those #’s he instead sent someone to grab check from me and I was not comfortable with that. I only saw the breakdown after the. Heck was handed over and I got home. I was infuriated that he promised to include all warranties with the msrp price. He added them on top of the full retail. I will never recommend fountain. Harry and Catherine are very I professional and I was scammed. This was for fountain Acura More
by josh0529
Employees Worked With
Harry and Catherine
May 17, 2021
I had one of the best sales man Jeremy Lloyd! He made sure I was walking out of there with a new car and a big smile. He really worked hard to get me a great deal!! he would recommend him to anyone, he r sure I was walking out of there with a new car and a big smile. He really worked hard to get me a great deal!! he would recommend him to anyone, he really takes his time out to listen, explain and make sure he meets your expectations. I love my Acura ILX 2021. My dream car! thank you again Jeremey and Fountain Acura for making me a happy customer. You guys rock!!! More
by robinsonsasha94
Employees Worked With
Jeremey Lloyd
January 22, 2021
The Acura department. One or the Finance manager will give you the go around and its unfriendly; zero customer service and lie to you. The other employees that works in there go to him with your inquiry give you the go around and its unfriendly; zero customer service and lie to you. The other employees that works in there go to him with your inquiry and he tell them to tell you he its off to come back next day ; the first time you don't know its him the one you need for to take care of your inquiry. Next day you go back and thats when you know he was not off the first day because you saw him. For nothing still because he again will send another employee to tell you any other go around story. All this with him been around 65 feet away from you inside an small all glass wall office. Stay away from this dealer. More
by Javier
Employees Worked With
Did not tell
October 19, 2020
DO NOT SHOP HERE!! I took my new (to me) 2015 Chevy 2500HD into this service department for a prepurchase inspection in March. This is supposed to be their best inspection and cost me $125. I received 2500HD into this service department for a prepurchase inspection in March. This is supposed to be their best inspection and cost me $125. I received back a hand written mess that the service writer had to put notes on so it could be read. they said brakes and rotors needed to be replaced (no measurements), AC not working but that is not included in the check so they don't know why (understandable), batteries both bad, and a few other small things. None of this was pressing, so I bought the truck. 6 weeks ago, I went to have the AC repaired (check valve replaced) and my mechanic (who owns a reputable shop here in St. Augustine) found that the water pump was shot, the serpentine and accessories belt were damaged (one had a cut in it) and the upper control arms had no bushings in them at all. Since the inspection I had driven it 2000 miles. Water pump was making the same noise that stopped when it was replaced when I bought it, No possible way the bushings went from fine to gone in 2000 miles, belts don't cut themselves and noone had been under the hood before the mechanic, the serpentine belt was showing major signs of age that did not just spring up in 6 months. It is obvious that their technician did a half xxx job and didn't even look at these things. My mechanic found the play in the suspension as soon as it went on the lift, so I doubt they even put it up (or they are completely incompetent. To top it off, the first guy I talked to was snarky on the phone with me and told me he would look into it and call me back a week ago, never called me back. Today, they wouldn't even refund my $125 as if they couldn't afford to stand behind their work. DON"T TRUST THESE GUYS "big enough to service you, but small enough to care" is a xxxx lie. They stole my money, I could have gotten a better inspection from anybody else! More
by tdot_42
Employees Worked With
nestor
September 10, 2020
People at this deal are thieves. One price over the phone, double price at the cashier. Nobody meets you at the door, prices are 40 percent higher than anywhere else. phone, double price at the cashier. Nobody meets you at the door, prices are 40 percent higher than anywhere else. More
by JENNY
Employees Worked With
Wilfredo
