
Fountain Acura
Orlando, FL
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Kristy Horton went above and beyond what she had to do for me as a new customer. I highly recommend Fountain Auto Mall and will return again in the future to service my GMC Acadia. for me as a new customer. I highly recommend Fountain Auto Mall and will return again in the future to service my GMC Acadia. More
Louis was very attentive to me found the car and price that best fit my personal and financial needs. Louis was very respectful and profesinal at all time. He helped me from the beginning to the end and t that best fit my personal and financial needs. Louis was very respectful and profesinal at all time. He helped me from the beginning to the end and till this day if I have any issues or concerns or any questions he always makes himself available to me. This is a delarship that I would reccomend to everyone and to especially go and see Louis because he is very dedicated to his customers. I needed someone that would help me and not take advantage of me and Louis is the person to go to. Louis made sure I left the delearship as a happy and satisfied customer and I did. More
Brian was unbelievable, this is the best experience we have ever had purchasing a new vehicle. He listens to our requests and worked them as stated, no attempts to change what we wanted. Within minutes of have ever had purchasing a new vehicle. He listens to our requests and worked them as stated, no attempts to change what we wanted. Within minutes of the first telephone conversation, he found a vehicle exactly meeting our needs and provided a concise estimated cost. Upon our arrival at the dealership, we met Brian in person for the first time and were amazed. We felt like we were dealing with a friend, no pressure whatsoever. I said to my wife, is he for real, this is not a typical car salesman. The deal was consummated in no time; Brian made this painless to the point of being 100% stress free. This transaction, due to Brian's persona made this the most amazing experience anyone could have purchasing a new vehicle. More
Van is great! I bought a Mitsubishi with her and it couldn't be better. Very friendly, made a great deal. I definitely recommend Van and Fountain Auto Mall. She explained everything for me since when I couldn't be better. Very friendly, made a great deal. I definitely recommend Van and Fountain Auto Mall. She explained everything for me since when I entered there till the time I drove my car out off the lot. More
I hit the dealer to see a new suzuki kizashi, as soon as I got in I met Louis Velez, excellent guy who's not the average car seller you see at any dealer. I got immediately an offer that met my requirements I got in I met Louis Velez, excellent guy who's not the average car seller you see at any dealer. I got immediately an offer that met my requirements and everything worked great, also Luis at the finance department happens to be a nice person, worried to meet your expectations at any time. I would highly recomment the dealer, the salesman Louis Velez and the Suzuki Kizashi car, which turned out to be way over my expectations. Having owned accords and camry's before. More
I've gone to this service department for years. They never try to sell me something I don't need, and actually try to save me time and money!! I would strongly consider making my next auto purchase an never try to sell me something I don't need, and actually try to save me time and money!! I would strongly consider making my next auto purchase an Acura simply to have Fountain's service handle the car. More
Though I can't speak for the sales department, I can't give enough praise for the service department. They have gone above and beyond on numerous occasions to keep me happy. I had a horrible experience give enough praise for the service department. They have gone above and beyond on numerous occasions to keep me happy. I had a horrible experience buying my vehicle at another dealership and it arrived with quite a few issues. Fountain Acura made it a point to ensure I was happy with the vehicle and did so in a timely manner while making it as convenient as possible. I honestly never though that working with a dealership could be so enjoyable. Even several months later they still know me by name and are willing to assist with just about anything. I HIGHLY recommend Fountain Acura for service and collision repairs. You won't be disappointed! More
Louis Velez was very professional and informative. He Louis Velez was very professional and informative. He explained all of our options clearly and kept our car payments within our range. My daughte Louis Velez was very professional and informative. He explained all of our options clearly and kept our car payments within our range. My daughter and I were able to drive away with two great reliable cars and we are both very satisfied customers. I will definitely recommended everyone I know to Fountain Automall. Thank you....Olga Idelfonso More
To start off, Louis Velez was the most helpful and knowledgeable auto salesman I have even worked with. I went in the dealership with my mom, just to look. We told him how much we were willing to do knowledgeable auto salesman I have even worked with. I went in the dealership with my mom, just to look. We told him how much we were willing to do for a payment a month. He grab our information right away let us know that he will take care of us and that we would not be disappointed. Me and my mother, that day both left with a pre- owed cars. We are very grateful for Louis Velez making this happen. It couldn't have been done without his help and strive to make his customers happy. I was so pleased with the service that I referred a co- worker of mine and she right away got approved for a car without any credit. Now that's amazing. Things are possible at the Auto Fountain Mall in Orlando. All in all, this dealership is the best one in Orlando that I have been to and would recommend it to anyone looking to get into a car! Louis Velez and his team surely have astounded me. Thank you for making this possible. More