Fountain Acura

Friendly and efficient staff. They went out of their way to answer my questions and process my purchase. They went out of their way to answer my questions and process my purchase. More

I’ve been with Jesse Rochkind since 2006, I would not go with any other. This is my 3rd MDX and second purchased through Jesse. Jose Ramos in service is also very good with any other. This is my 3rd MDX and second purchased through Jesse. Jose Ramos in service is also very good More

Great place to buy from and will be for years to come. Best experience of all purchase we have made Best experience of all purchase we have made More

Knowledgeable, polite, thoughtful, professional, experienced, well maintained clean safe environment; efficiently handles clients requests and needs. Good waiting area with snacks and drinks and tv experienced, well maintained clean safe environment; efficiently handles clients requests and needs. Good waiting area with snacks and drinks and tv to make your waiting time comfortable. More

Very professional people working in this dealership, nice showroom and waiting room. The building very clean showroom and waiting room. The building very clean More

Fast easy process. Great service without the hassle or never ending negotiation process. They take care of previous Acura owners. Great service without the hassle or never ending negotiation process. They take care of previous Acura owners. More

I had an extremely disappointing experience with Fountain Acura. After purchasing a brand-new 2024 Acura MDX, I noticed an issue with the Low Tire Pressure indicator immediately after leaving the dealership. Acura. After purchasing a brand-new 2024 Acura MDX, I noticed an issue with the Low Tire Pressure indicator immediately after leaving the dealership. I returned to the dealership. I spoke to the Sale Manager (Jason Muss) about the issue and he instructed the sale person to bring it to the service department to have it addressed. The sales person returned within 5 minutes with the car and stated they found no issues. He stated it was just low air pressure. In my attempt to address this issue, I encountered unprofessional and hostile treatment from both the sales and service departments. The Service Manager, Nestor Diaz, displayed aggressive and condescending behavior, creating an intimidating and unpleasant environment. This behavior is unacceptable and reflects poorly on the dealership's customer service standards. As a loyal Acura customer for years, I expected better treatment and resolution of this issue. Unfortunately, my trust in Fountain Acura has been completely eroded. I hope the dealership takes immediate steps to improve its customer service and address these unacceptable practices. More

They treat you with respect they are very knowledgeable about the vehicles very helpful helping picking the right vehicle about the vehicles very helpful helping picking the right vehicle More

Thank you Ben and Jason for your time, attention, patience, professionalism and not to mention great customer service! patience, professionalism and not to mention great customer service! More

The service was awesome. Jesse and Harry did a great job. Since I arrived to the dealership their attitude was to serve the client Jesse and Harry did a great job. Since I arrived to the dealership their attitude was to serve the client More