Fountain Acura

I would like to convey my gratitude for the excellent service I received from Mr. Jose Ramos, Assistant Service Manager at Fountain Acura. He is always so kind and thoughtful. He explained in detail wha service I received from Mr. Jose Ramos, Assistant Service Manager at Fountain Acura. He is always so kind and thoughtful. He explained in detail what services would be provided for my car. Mr. Ramos went out of his way to ensure that all my needs were met. I always receive excellent service and advice. The work you do is so important and so appreciated. “Thank you” Fountain Acura Team for always making my experience with you all such a great one! Sincerely, Adrienne Wright-Rogers More

Cathy was great, this was our fifth Acura and second one with her and would highly recommend! with her and would highly recommend! More

Excellent service, professional staff. Clean well presented dealership. Every one made us feel at home. The process of buying a car was very pleasant. Clean well presented dealership. Every one made us feel at home. The process of buying a car was very pleasant. More

Jesse was a pleasure to work with. He is very professional and has the ability to "tune in" to his perspective buyer in a welcome way. There is a dealer closer to us that we had been He is very professional and has the ability to "tune in" to his perspective buyer in a welcome way. There is a dealer closer to us that we had been in contact with but were not happy with the outcome. Jesse Rochkind won us over and was extremely helpful before, during and after our decision to purchase a 2023 Acura SUV MDX. When it was time to work with Finance, we couldn't have asked for anyone better than Louis Davila. He explained everything clearly and in a way that was easy to. He was very patient and kind. More

It was a wonderful experience my third lease! Thanks Vincent!!! Your the greatest Very please with my new Integra Thanks Vincent!!! Your the greatest Very please with my new Integra More

Agent Cathy Douglas was very helpful and very patient to fulfill our needs and expectations.Since we need more help to be acquainted with the new car she is willing to spend more time to with us. fulfill our needs and expectations.Since we need more help to be acquainted with the new car she is willing to spend more time to with us. More

I originally had my 2023 Acura Integra serviced at Fountain Acura on 12/13/22 due to a flat tire where they replaced this tire. Upon receiving my vehicle after this service was completed, I noticed Fo Fountain Acura on 12/13/22 due to a flat tire where they replaced this tire. Upon receiving my vehicle after this service was completed, I noticed Fountain Acura had inflicted damage to the respective rim that was not there or as a result of my flat tire prior. After bringing this to their attention, they denied the claim and shared the damage was already their. I replied back indicating it was not, where the conversation culminated in me being banned from the dealership. Now, on 06/09/23, I received a nail in a different tire resulting in another flat tire. I took my vehicle to my local Firestone, where after service they shared with me the replacement tire from Fountain Acura was not only a different brand (I'm aware of), but more importantly is the incorrect size (I was not aware of). Not only did they damage my rim upon service, but they knowingly put on the incorrect tire without telling me. They also shared this is a potential safety hazard, and creates uneven wear and tear on my tires. I'm now in a spot where I can't contact or visit Fountain Acura where they need to take accountability and resolve their mistake. I require Fountain Acura to replace all four of my current tires with the correct tire size in new condition for my safety as well as even wear and tear. I will not take No for an answer. More

We have been customers at Fountain Acura for 20+ years and just got a fantastic new Acura MDX. The purchasing process was again very low pressure and efficient and pleasant. We had to return to the dealer and just got a fantastic new Acura MDX. The purchasing process was again very low pressure and efficient and pleasant. We had to return to the dealership to get the car detailed and to learn about the new technology that is so great. The service department has always been A++ and takes great care. We were disappointed in the "training" we were to have received, because we were made to wait for 2 twos after the appointment started, and the session was incomplete as the sales team was too busy delivering other vehicles to fulfill what we thought would be a thorough explantation of how everything works on the vehicle. More

Fountain Acura offers exceptional customer service and a wide selection of high-quality vehicles. Highly recommended! wide selection of high-quality vehicles. Highly recommended! More