1,113 Reviews of Century Chevrolet - Service Center
a great pleasure I believe you should us Tall Tom as a model for customer service/service adviser. Possibly the next Chevy Silverado commercial? Maybe a life size bron I believe you should us Tall Tom as a model for customer service/service adviser. Possibly the next Chevy Silverado commercial? Maybe a life size bronze statue in the lobby? Great job ,. He shows true concern & treated me with respect. Actually looked at me when explained things. Thanks again. By the way The Silverado is heads and tails above both Ford & Dodge trucks. The company I work for purchases Ford & Dodge for it's fleet & they are not even comparable in ride & comfort. More
Got me in for an oil change before a road trip! Tom got me in for an oil change on a Friday afternoon before I was to leave on a road trip. I had no prior appointment because I dropped the ball. T Tom got me in for an oil change on a Friday afternoon before I was to leave on a road trip. I had no prior appointment because I dropped the ball. The truck was overdue for a change and Tom made it happen. THANKS TOM! More
Great service! Matt Ricicki service consultant was awesome! He gave me a loaner car at no charge because my car would take awhile to repair. I didn't even buy my car Matt Ricicki service consultant was awesome! He gave me a loaner car at no charge because my car would take awhile to repair. I didn't even buy my car from your dealership, but you will sell me my next car because of your excellent service and your wonderful employees. More
Customer service on truck recalls. Lost most of my work day on two recalls with a scheduled appointment. Took an hour and reminding the service technician that I was waiting a courtesy Lost most of my work day on two recalls with a scheduled appointment. Took an hour and reminding the service technician that I was waiting a courtesy ride to get back to my home office that is a 5 minute care ride from the dealership. Took two and half hours to get a ride back after notified service recalls were complete. I arrive at my at my scheduled appt time of 10am. Arrived back at home after 11am. Service call that truck was complete at noon. Was 2:40 before I was able to be picked up. And then both recalls were not complete. More
Fast service Upon calling the center because my "check engine" light came on. I was instructed to drive to the shop immediately. They got me right in. Julian cal Upon calling the center because my "check engine" light came on. I was instructed to drive to the shop immediately. They got me right in. Julian called with the diagnosis and amount it would cost. The car was finished earlier than I was told. Very satisfied with Century Chevrolet service department. More
I was very pleased Tom in the service department was awesome. He was very helpful, and more than willing to work with me. Answered all my questions. My best experience w Tom in the service department was awesome. He was very helpful, and more than willing to work with me. Answered all my questions. My best experience with your service department yet. Thanks More
Excellent and prompt service. Tall Tall Tom has consistently handled my repair needs in an excellent manner. Tall Tall Tom has consistently handled my repair needs in an excellent manner. I feel that he has my safety as top priority. The repair was done with great care andknowledge. tom More
Great Everything was fantastic. I have never had an issue with them. Very quick and inexpensive. Will go back for future services on my truck. Thanks Everything was fantastic. I have never had an issue with them. Very quick and inexpensive. Will go back for future services on my truck. Thanks More
Quick in and out Oil change and tire rotation great service very friendly staff. They got me in and out very quick. Would recommend this service crew to everybody. The Oil change and tire rotation great service very friendly staff. They got me in and out very quick. Would recommend this service crew to everybody. They even washed my car when they were done More
Excellent Service Julian is very knowledgeable, kept me informed through the entire process. Glenn Palmer offers service with a smile. The technician even explained wha Julian is very knowledgeable, kept me informed through the entire process. Glenn Palmer offers service with a smile. The technician even explained what he was doing. Thanks Hoai. Century Rocks!!! Jay Frank runs a first class organization. More