Fowler Kia of Windsor - Sales

The sales person was friendly enough while I was deciding to purchase a used vehicle, not a Kia, and seemed helpful and not pushy. Once I made the decision, and I filled out paperwork with the salesperson, e to purchase a used vehicle, not a Kia, and seemed helpful and not pushy. Once I made the decision, and I filled out paperwork with the salesperson, everything went downhill. My husband and I waited nearly 3 hours to close the deal. That was unacceptable, and I should have walked away after an hour, but I kept thinking it wouldn't be that much longer. No explanation, no interaction with the salesperson after the first 1/2 hour. He said they only had two finance people working on paperwork and that two people were just ahead of us, hence the long wait. I wonder if we had purchased a Kia rather than another brand if we would have been seen sooner? We sat, and sat, and sat, and sat until I finally went to the manager and complained. He gave two courtesy car washes and fill-ups as compensation. I wasn't expecting anything, I just wanted to sign the paperwork and take the car. Interesting that it took only 20 minutes or less to complete our paperwork once we saw someone. I did the math, and even if it took the two other people an hour--which is really stretching it, that still doesn't add up to 3 hours. I wouldn't go back there if I decided to purchase another car and I wouldn't recommend that anyone else go there, either. More

We went in there to get a first car for my son who is 20 so he could build his credit. Crystal was awesome. She was very honest and easy to talk with. They were very accommodating with what we were askin so he could build his credit. Crystal was awesome. She was very honest and easy to talk with. They were very accommodating with what we were asking for. We found the perfect car for my son, very close to what we were asking for. More

I had a great experience from the first email I received from Tom, to the final sales with Josh. After a few frustrating situations at other dealerships, they were able to help me find something in my pri from Tom, to the final sales with Josh. After a few frustrating situations at other dealerships, they were able to help me find something in my price range that suited all my needs. They gave me a very fair price on my trade in, and I didn't feel pressured or haggeled at all by Kerry who was awesome. There were a few difficulties on my end that Kerry helped me work thru, and Josh was able to take care of with ease. I was impressed. The massage chairs while we were waiting were spectacular! I would highly recommend and do buisness there again. More

Bennett Self was amazing to work with couldn't have found a better guy 2 help me find the perfect vehicle for me! He was very smart in all aspects of the business! He knew just what vehicle would b per found a better guy 2 help me find the perfect vehicle for me! He was very smart in all aspects of the business! He knew just what vehicle would b perfect for me! Thankyou Bennett I could not b happier with my purchase! Thanx 2 such a wonderful experience I will b reccomending peak kia 2 all my friends and family:) More

Bennett was absolutely wonderful to work with. He answered all my questions with respect and professionalism. Although I bought a different brand, Bennett made me want to come back to him. I have a answered all my questions with respect and professionalism. Although I bought a different brand, Bennett made me want to come back to him. I have already sent several of my associates his way. Thanks for your help Bennett! -Jeff T. More

Ezekiel Cortez was very professional, forthcoming and respectful to the needs and concerns regarding the deal we received from Peak Kia North. He was always attentive, honest and extremely efficient at h respectful to the needs and concerns regarding the deal we received from Peak Kia North. He was always attentive, honest and extremely efficient at his job duties throughout the day. My wife and I have never had such a comfortable and seemless integration in a new car buying experience. I would highy recommend him as a sales person to any family member or close friend. Peak Kia truly has a asset to provide to their new customers.In addition I would find this young man as asset and example for all salesman and management to follow when doing business in the future. Thanks again to Ezekiel Cortez and the all the staff at Peak Kia North on a job well done! More

My husband and I went to KIA North just to look and decided on if we wanted to trade in our car that was starting to cost us a lot of money to fix and we met Zeke who showed us the cars that we liked a decided on if we wanted to trade in our car that was starting to cost us a lot of money to fix and we met Zeke who showed us the cars that we liked and helped us out with picking the car we wanted. When it came time to do all the paper work my husband and I started to worry about the payments and if we could really afford the car because we weren't looking at the pictures, we were only looking at right now and Zeke sat with us and explained the future and everything out side of the box, he sat with us the whole afternoon very patient as we kept going back and forth on what we should do. He never once tried to rush us so he could move on to other customers. I have told everyone I know who is looking into getting a new car to go to Zeke and the rest of the staff at KIA North. More

It's pretty simple, I would not have bought a car if it hadn't been for Jenny's help. We communicated via e-mail initially. Jenny fielded all my questions very timely. She was honest and extremely helpf hadn't been for Jenny's help. We communicated via e-mail initially. Jenny fielded all my questions very timely. She was honest and extremely helpful. She worked with us on some of our concerns. Quite simply, she was the reason my wife and I made the trip to Peak Kia North to purchase our vehicle (which we LOVE). Thanks Jenny, for all your hard work. Best of luck in the future. More

Everyone was very helpful and friendly! They made us feel like part of the Kia family! Highly recommended. Thank you Kia! We love our brand new cars. like part of the Kia family! Highly recommended. Thank you Kia! We love our brand new cars. More

Great experience, great people! Would highly recommend! Do not hestitate to buy from Peak Kia North! These people make it a great experience to buy a vehicle! Do not hestitate to buy from Peak Kia North! These people make it a great experience to buy a vehicle! More