Fowler Toyota of Tulsa - Service Center

Great customer service We have been using Fowler for all our automotive needs. Whether it's for service, sales or rental the Fowler team knows just what to do. Make sure yo We have been using Fowler for all our automotive needs. Whether it's for service, sales or rental the Fowler team knows just what to do. Make sure you see Kyle for your service needs, Tom or Ally for rental and Jim Patch for sales. Thanks for taking care of us. Keep up the good work! More

Great Experience! My experience was wonderful. Kyle Powell was extremely knowledgeable and made sure I was comfortable while waiting. I will definitely recommend their My experience was wonderful. Kyle Powell was extremely knowledgeable and made sure I was comfortable while waiting. I will definitely recommend their services to anyone who needs them. More

Great experience Matt and Kyle always take great care of me when I come in....either for routine maintenance or a simple oil change they do great!! Matt and Kyle always take great care of me when I come in....either for routine maintenance or a simple oil change they do great!! More

In process of trying to get vehicle fix I bought a new 2016 Tacoma from an dealer out of state, a couple weeks later while washing the truck i notice to me at that time the bed is not aligne I bought a new 2016 Tacoma from an dealer out of state, a couple weeks later while washing the truck i notice to me at that time the bed is not aligned properly with the cab where bed and cab meets. If looking from the rear of the truck, the bed is too much to the driver side, leaving a bigger gap on passenger side. I work in downtown Tulsa so i chose Fowler since it's closer commute for me, took it in after work and Service Adviser Victoria offered help. Explain to her and also walked to service bay area, she noticed the issue with the truck as well. I was schedule to drop off the truck two days later which was fine with me. After their master tech was able to inspect it they told me it may be the cab that is not aligned, Fowler opened a case with Toyota, I was told by Victoria to pick up my truck and wait for a call from Toyota once they can figure out what to do. I did not question to much as i figure a few days or maybe a week. I called two weeks later and asked if she can provide status or perhaps a phone number. She is unable to provide anything, status or phone #. Forward to today, another week after my call with Victoria, no call yet from Toyota. I understand they may have multiple cases open and can take some time, but with any open service cases someone is probably assigned to it and perhaps update the ticket with some status i would think? I'm only asking for status on my case to get understand if anything is rolling on it. Having a customer just waiting in the dark is not confident inspiring. I will wait a couple more weeks and perhaps try to reach out to the service manager, Victoria mention she just started few months prior so she may now know, im not sure but i hope we can get this fix soon. More

Rental Department Heather and Rental was very helpful to my family the other day and I think she deserves a commendation. She went out of her way to be sure we got a v Heather and Rental was very helpful to my family the other day and I think she deserves a commendation. She went out of her way to be sure we got a vehicle we needed for the weekend while ours was in service. When we returned to pay the service bill and pickup our Toyota, the rental was without charge which was a nice touch. Thanks! More

Excellent service department I just wanted to give xxxxxxto the service department. I can't remember the service guy's name but he got me scheduled in at the end of the day when I just wanted to give xxxxxxto the service department. I can't remember the service guy's name but he got me scheduled in at the end of the day when I had a tire blow out. I thought I would have to wait another day but they got me in and back on the road. Thanks for taking good care of me! More

Terrible Service Dept They are okay with routine maintenance but incompetent when mechanical repairs are needed. Had my '07 Camry in for repairs in February, quit on me ag They are okay with routine maintenance but incompetent when mechanical repairs are needed. Had my '07 Camry in for repairs in February, quit on me again 2 days later, had it towed back to dealership & was told it was the 12 volt battery. 2 weeks later, very same issue, car just quits. Needless to say, I did not take it back to Fowler. I traded it for a GM vehicle. In Oct. '13 I purchased 4 new tires there. After 2 days, the tires kept losing air. I went back to the service dept & was told the tire pressure was low because of the cold temperatures. They put more air in my tires & sent me on my way. Had to go back in a couple of days because still losing air. This time they actually checked the tires & discovered the valve stems had not been pulled completely through thus the reason for the leaking air. More

Very fast service, and they do a thorough inspection, even giving a printout of work to be done. Helps me make a decision about costs and whether to have all of it done or just the necessary part. even giving a printout of work to be done. Helps me make a decision about costs and whether to have all of it done or just the necessary part. More

Moved from Norman 6 months ago and was worried that I wouldnt be able to get the same level of service as I did there, but I was wrong! Fowler did an excellent job on my Corolla and had me in and out in wouldnt be able to get the same level of service as I did there, but I was wrong! Fowler did an excellent job on my Corolla and had me in and out in less than an hour. I like how they do a full check of the car and give you the results but aren't too pushy about anything. More