Fox Acura of El Paso

Excellent service every time! Clayton Jones, in sales as well as the service department provide excellent customer service and are very accommodating and understanding. They go above and beyond! well as the service department provide excellent customer service and are very accommodating and understanding. They go above and beyond! More

I have been taking my car to Fox Acura for years. I am so happy with my Acura but most importantly the service department. Cyann, Janeth and service manager Jessica are always going above and beyond. Thank y happy with my Acura but most importantly the service department. Cyann, Janeth and service manager Jessica are always going above and beyond. Thank you all for providing excellent service. More

Service Manager I have tried to get the service manager at Acura of El Paso to take care of a 2016 recall of my 2010 Acura TSX and she (Jessica) was not helpful at al I have tried to get the service manager at Acura of El Paso to take care of a 2016 recall of my 2010 Acura TSX and she (Jessica) was not helpful at all and insists that I call client relations (national number) but I cannot speak to a person, only computers. I am frustrated to no end and I feel that the local Acura store is giving the run around thus I do not recommend anyone to deal with this Acura dealership due to the rudeness and non-helpful service manager (Jessica) More

"Really good experience. Clay was outstanding to deal with and was very accommodating,communication was great, he answered all our questions and quickly got back to us on the ones he wasn't sure about. I with and was very accommodating,communication was great, he answered all our questions and quickly got back to us on the ones he wasn't sure about. I couldn't be happier with my purchase.” Happy Holidays!! More

Knowledgeable Staff I went in and found my dream car. It was one of the smoothest car buying processes I've ever been through. Clayton Jones was very knowlegable and help I went in and found my dream car. It was one of the smoothest car buying processes I've ever been through. Clayton Jones was very knowlegable and helpful. Thank you! More

Great customer service I had the most amazing experience!! Clayton Jones and management helped me through my buying process! Definitely recommend visiting Fox Acura of El Pa I had the most amazing experience!! Clayton Jones and management helped me through my buying process! Definitely recommend visiting Fox Acura of El Paso!! 5 Stars More

EXCEPTIONAL SERVICE Love the group of people that work at Fox Acura of El Paso!! Had the most amazing car buying experience. Thank you for helping me find the car of my Love the group of people that work at Fox Acura of El Paso!! Had the most amazing car buying experience. Thank you for helping me find the car of my dreams! More

In need of a friendlier face I was hesitate to write a review, I have been going to Fox Acura for some time and these past few months its been a dread going. The customer service I was hesitate to write a review, I have been going to Fox Acura for some time and these past few months its been a dread going. The customer service from the staff is great but I'm guessing this particular person is a manager. He sit's in a office towards the front entrance. The last time I was there I over heard someone call his name and I picked up Scott. This man face expressions are the worst. I'm not sure if that is his day to day face or is he really that mean. I could over hear how he would speak to his employees and all I can say if I was the owner, this man wouldn't be working for me. You can tell the staff walks on egg shells and its kind of embarrassing when I only feel comfortable going with my husband. You can definitely feel the energy that it is not what it once was. I highly recommend Fox Acura but I really wished the energy was more positive and inviting like it was in the past. More

AMAZING CUSTOMER SERVICE! I am definitely going to recommend all my friends and family to purchase their vehicles at Fox Acura of El Paso with Clayton Jones! Thank You I am definitely going to recommend all my friends and family to purchase their vehicles at Fox Acura of El Paso with Clayton Jones! Thank You More

BEST customer service!!! I have been looking for a car for my daughter for awhile. A friend recommended Carlos Herrera. He had shown us a few cars.... but none that caught I have been looking for a car for my daughter for awhile. A friend recommended Carlos Herrera. He had shown us a few cars.... but none that caught our eye. He didn’t just give up on us... he searched and searched. My daughter finally liked one 👍🏼😁 He worked really hard and cared that we were happy and in my budget. GREAT customer service!!! Everyone there was really nice and friendly.... 5 STARS ?? ????????👍🏼 More