Fox Chrysler Dodge Jeep Ram - New Cars

Proactive Customer Service We just took delivery of our leased Pacifica van yesterday and Niki Schoenborn was very thorough, informative and proactive in handling the transactio We just took delivery of our leased Pacifica van yesterday and Niki Schoenborn was very thorough, informative and proactive in handling the transaction and demonstrating features in Chrysler's new van design with which we were unfamiliar (having leased several Town & Country's through VA&F previously). I had a last minute cracked windshield that needed to be repaired (involving an insurance claim) and Niki sorted things out. She's focused on exceeding her customers' expectations. More

First new vehicle My experience with Dylan and the rest of the staff at the Plainfield Van Andel & Flikkema was excellent. They were very kind and courteous and willing My experience with Dylan and the rest of the staff at the Plainfield Van Andel & Flikkema was excellent. They were very kind and courteous and willing to help me in any way. This was my first new car purchase and I really enjoyed the overall experience. that said I did have one complaint (which had nothing to do with the folks at VF) is that the order tracking or lack there of was slow to nonexistent. Dylan did his best to keep me up to date on the status of my Jeep. I wish there was a better system to allow me to follow the progress of the build of my Jeep. More

Very pleasant experience. We have dealt with Mark Schatz for many years, having bought several cars from him. He is very personable and always willing to find what you want. H We have dealt with Mark Schatz for many years, having bought several cars from him. He is very personable and always willing to find what you want. He is very easy to deal with. Our experiences through the years have always been positive. Our closing went smoothly working with Duane Kilinker. He is organized and had everything ready for us. We would recommend Mark, Duane and VanAndel Flikkema to anyone.. More

Great He gave me a fair price on my trade so i can lease a new Jeep. Also worked with me on payments! great to work with. thank you! He gave me a fair price on my trade so i can lease a new Jeep. Also worked with me on payments! great to work with. thank you! More

Great experience buying my Jeep Renegade! Salesman Mark Schatz was polite, informative, and very accommodating. Will definitely recommend Van Andel & Flikkema and s buying my Jeep Renegade! Salesman Mark Schatz was polite, informative, and very accommodating. Will definitely recommend Van Andel & Flikkema and salesman Mark Schatz! More

Amazing experience!! Travis, Duane, Chris and the rest of the team at Van Andel & Flikkema were so amazing to work with. Travis was super responsive, went the extra mile Travis, Duane, Chris and the rest of the team at Van Andel & Flikkema were so amazing to work with. Travis was super responsive, went the extra mile time and time again and really took care of our family of 7. I was a difficult and demanding customer, but he was understanding and able to meet all of our needs! He got us into a great van that our entire family LOVES. I highly recommend Travis and the team at Van Andel & Flikkema and will use them from now on. Thank you for turning a stressful process into a great one! More

Second Jeep with Dylan Dylan makes the process easy and is very informative and great to work with. He is calm and listens well and he is pro-active and very knowledgeable Dylan makes the process easy and is very informative and great to work with. He is calm and listens well and he is pro-active and very knowledgeable about the Jeep product and guided us along the process so well. He really kills you with service and Van Andel & Filkkema Jeep are lucky to have him! More

Very good experience. Don was very knowledgeable and good to work with with. The overall experience was great, He was very timely in getting us all the info we needed to ma Don was very knowledgeable and good to work with with. The overall experience was great, He was very timely in getting us all the info we needed to make a decision. More

My New Pacifica! Mark Schatz with Van Andel & Flikkema is an amazing salesperson, I have bought several cars from Mark and appreciate his expertise, knowledge, and hon Mark Schatz with Van Andel & Flikkema is an amazing salesperson, I have bought several cars from Mark and appreciate his expertise, knowledge, and honesty with each and every sale. I would highly recommend Mark to anyone looking for a smooth no hassle vehicle purchase. Always an awesome experience!! Duane Klinker in finance is also so friendly and easy to work with, he takes the sting out of the whole money thing!! Thanks again, Mark & Duane!! More

Customer First Joseph Confer has been extremely helpful and goes out of his way to make sure I am completely satisfied! Joseph discussed the check list of items that Joseph Confer has been extremely helpful and goes out of his way to make sure I am completely satisfied! Joseph discussed the check list of items that was performed and then helped with my bright lights and adjusted them to manual for me. Great job. The atmosphere at this dealership is very friendly and Itold John F. how he should follow Joseph example as a great employee. I was told (laughing now) he was new at the job....not an owner! More