Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
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Cory and the staff were excellent. They were busy, however the wait for first come first served oil changes was very reasonable. Efficient and quick. Love that they wash the vehicle They were busy, however the wait for first come first served oil changes was very reasonable. Efficient and quick. Love that they wash the vehicle after service. More
DO NOT SERVICE YOUR CAR HERE! ! They don’t care about you as a consumer or a repeat customer. They have had our vehicle 8 days after dropping it off and have not looked at the car ! They don’t care about you as a consumer or a repeat customer. They have had our vehicle 8 days after dropping it off and have not looked at the car yet. We had an appointment and it took 6 weeks to get the appointment. We call everyday and they literally do not care just keep saying they are busy. They don’t have loaners and we bought the warranty which comes with a rental coverage but you can’t get a rental till they look at the car..when I tell you they are the worst..please believe it. You will be mad I promise you that More
Stephanie went over and beyond to make sure the dealership was ready for us to come in and get the update completed. She took the time to understand our concerns and that fact we knew what we neede dealership was ready for us to come in and get the update completed. She took the time to understand our concerns and that fact we knew what we needed, and acted appropriately. More
Courteous and caring staff. Attention to customers issues with vehicle. Good resolution of problem. Feel confident in the service department. Attention to customers issues with vehicle. Good resolution of problem. Feel confident in the service department. More
I went in for an oil change. I was greeted when I got out of my truck by Ahmed. He asked what I was there for (just an oil change) and said I could wait inside and not have to wa I was greeted when I got out of my truck by Ahmed. He asked what I was there for (just an oil change) and said I could wait inside and not have to wait in the truck. He came and called me by name when it was finished and went over the diagnostics sheet with me and explained it all. More
Stephanie is excellent. She is efficient, thorough and friendly at the same time. I had a bad experience at Dodge Jeep on 14 mile. Glad I came here as now I have a new home. She is efficient, thorough and friendly at the same time. I had a bad experience at Dodge Jeep on 14 mile. Glad I came here as now I have a new home. More
Fast and complete service, but MOST IMPORTANT was the cordial nature of everyone from the receptionist to the individual handling my service. The waiting room was outstanding and the free beverage/snack cordial nature of everyone from the receptionist to the individual handling my service. The waiting room was outstanding and the free beverage/snack was appreciated. I felt as though I was treated with respect. More

