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Fox Toyota - Service Center

Rochester Hills, MI

4.3
97 Reviews

97 Reviews of Fox Toyota - Service Center

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May 24, 2025

I have always been greeted with friendly, caring service representatives. My vehicle has 100K miles and I attribute a lot to the good service I've received from Fox Toyota. More

by Noreen Warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yalda and Ken Baranowski in the Body Shop as well as Jack Dempsey and Mike Toussaint in the service department
May 26, 2025 -

Fox Toyota responded

Hi Noreen! It's wonderful to hear that our team at Fox Toyota of Rochester Hills has been providing you with friendly and caring service. We appreciate your loyalty and are thrilled to have played a part in keeping your vehicle running smoothly!

May 24, 2025

Very nice personnel, quick service, keep me posted as to status of repairs and fixed with what was exactly wrong with the car. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael at service desk, WADE ALLAN
May 26, 2025 -

Fox Toyota responded

Hi LB! We're delighted to hear that our team at Fox Toyota of Rochester Hills provided you with quick and transparent service. Thank you for sharing your experience, and we're here whenever you need us!

May 19, 2025

The service representative today May 19 was very informative. Fantastic customer service ! I will be coming back for additional repairs I had considered on doing elsewhere ! 5 stars for my rep today More

by Beichbauer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Budnick
May 20, 2025 -

Fox Toyota responded

We're delighted to hear that our team provided you with fantastic customer service at Fox Toyota of Rochester Hills. We look forward to assisting you with any future repairs!

May 08, 2025

The service was completed in a prompt and professional way. My car was washed and paperwork recorded all services.. More

by Micheledu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 08, 2025 -

Fox Toyota responded

We're glad to hear you had a prompt and professional experience at Fox Toyota of Rochester Hills. Thanks for sharing your feedback!

May 01, 2025

They are always fast and professional, taking the time to explain everything and answer any questions More

by vitocnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WADE ALLAN
May 02, 2025 -

Fox Toyota responded

We're delighted to hear that our team at Fox Toyota of Rochester Hills provided fast and professional service while addressing all your questions. Thank you for the positive feedback!

May 01, 2025

Poor customer service, demanding for upfront payment, this’s the only place have seen after paid only they do the car oil change and tyre replacement service. If customer not paid upfront they don’t allo More

by Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blak
May 02, 2025 -

Fox Toyota responded

Kumar, I'm sorry to hear about your experience with our service process and shuttle availability. We strive for transparency and convenience in all customer interactions, so it's concerning to read this feedback. If you have any further questions or need assistance, please feel free to reach out directly. Thank you, Justin Garofalo - Service Manager - 248-710-1814

April 25, 2025

Always pleasant & quick when I need to service my vehicle. Service dept is great and everyone is friendly. More

by Kennykuchenmeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRAIG EVERTS, Joshua Powe, Edward Burck, Eric Ryan, Lauren Dempsey, Chase Stanford, Austin Heath, Christian Martin
Apr 25, 2025 -

Fox Toyota responded

Kenny, we're delighted to hear that our service department at Fox Toyota of Rochester Hills has been consistently pleasant and efficient for you. Thanks for the kind words!

April 19, 2025

Great dealership. Staff is professional. The facility is clean and comfortable. They have reasonable specials and their follow-up is exceptional. More

by Karen Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in Service
Apr 21, 2025 -

Fox Toyota responded

Karen, thank you for the fantastic feedback! We're delighted to hear that our team at Fox Toyota of Rochester Hills provided a professional and comfortable experience. We appreciate your support and look forward to serving you again!

April 11, 2025

The service center delivered an outstanding job for me today with my Corolla Cross Patrick was accurate in his assessments & did an excellent job. My car was done at the appropriate & timely manner as pr More

by Ann JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 11, 2025 -

Fox Toyota responded

Ann, we're delighted to hear that Patrick and the Fox Toyota of Rochester Hills service center provided such a positive experience for you! Thank you for recommending us; we look forward to assisting with any future needs. Safe travels in your Corolla Cross!

April 11, 2025

Great service and very professional, easy to make an appointment and took care of me right on schedule. More

by stelpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 11, 2025 -

Fox Toyota responded

We're delighted to hear that you had a seamless experience with our team at Fox Toyota of Rochester Hills. Thank you for highlighting the professionalism and efficiency during your visit!

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