97 Reviews of Fox Toyota - Service Center
In for last free service. Service rep was very professional, but friendly. Work completed was exactly as stated at onset and in the timeframe promised. This was my first Toyot Service rep was very professional, but friendly. Work completed was exactly as stated at onset and in the timeframe promised. This was my first Toyota vehicle, fourth service visit in the last 2 years, and the experience has always been excellent! More
I was told by my insurance my vehicles was fully repaired on 2/11/25. I was contacted by the body shop Wednesday 2/12/25 by phone stating my truck was repaired and ready for me to pick up. 2/13/25 someone de on 2/11/25. I was contacted by the body shop Wednesday 2/12/25 by phone stating my truck was repaired and ready for me to pick up. 2/13/25 someone decided to take my truck and drive recklessly around Rochester for 20 minutes in the snow storm. 8 fast accelerations and 2 hard breaks. The manager lied directly to the sheriff deputy’s and myself. It was proven with the Toyota app. The manager at Fox Toyota told me that driving like that was needed due to rust build up on the break calipers due to it being in their shop for 6 weeks. I’m not complaining about how long the repair took but that’s no excuse to drive that way with a customers vehicle. DO NOT TRUST THIS BODY SHOP WITH YOUR VEHICLE See attached photos More
Service is a complete and total scam! Wife went in for the free oil change and tire rotation, and they told her she was overdue for fuel cleaning. $285 later she has snake oil in fuel tan Wife went in for the free oil change and tire rotation, and they told her she was overdue for fuel cleaning. $285 later she has snake oil in fuel tank and oil reservoir, and they didn't even do the oil change. More