Fox Toyota - Service Center

Great Service Greg Johns was my service advisor and because of great service on previous visits I requested him this time also. He greeted me on arrival listen to m Greg Johns was my service advisor and because of great service on previous visits I requested him this time also. He greeted me on arrival listen to my concerns explained the procedure for accessing what was wrong, possible costs and any discounts I qualified for. He then came to waiting area explained his and technician analysis for my Camry, went over costs then came back acouple of times to give me updates until car was finished. As I watched him tend to other customers he seems to truly care about giving the best service he can making the experience enjoyable. Person in parts dept friendly and paint was also in stock. More

Oil change and tire rotation Service was fast and the workers here have always been great when I take my vehicle in for service. My only issue was the cost. This was the first tim Service was fast and the workers here have always been great when I take my vehicle in for service. My only issue was the cost. This was the first time I wasn’t offered any coupon deals. The oil change and rotation is usually around 60. Today I paid 90, pretty pricey. If you go make sure you have a coupon. More

Toyota - Routine maintenance Basil was professional, informative and honest. The dealership was clean and had an overall friendly environment. I've taken my Avalon there for se Basil was professional, informative and honest. The dealership was clean and had an overall friendly environment. I've taken my Avalon there for service for twelve years and Fox has never over charged. More

Much better than Matick Toyota Fox Toyota was like night and day with Matick Toyota! Everyone was helpful and I got an accurate diagnosis of what was wrong with my air conditioner i Fox Toyota was like night and day with Matick Toyota! Everyone was helpful and I got an accurate diagnosis of what was wrong with my air conditioner in my 2007 Prius. Jacob was especially helpful and reasonable regarding my having missed the warranty date by 7 days (actually I didn’t miss it at Matick, but they sent me away until the warranty was expired, then said it was out of warranty. They also misdiagnosed the problem saying it was something other than the compressor!!). I’m NEVER going back to Matick!!! More

Maintenance on RAV4 I always have a wonderful service experience at Fox Toyota. I had been taking my RAV4 to the Toyota dealer where I had made the purchase. However my e I always have a wonderful service experience at Fox Toyota. I had been taking my RAV4 to the Toyota dealer where I had made the purchase. However my experience had become less and less positive so I went back to Fox which is actually closer to my house. I like to support the dealer where I initially bought my car but Fox has them beat by a long shot! Thanks Greg for your help! I truly appreciate it! More

Unexpected disappointment I had the worse service experience ever today. I have been servicing my Toyota at fox dealership since I purchased it from Fox dealership. That is 10 I had the worse service experience ever today. I have been servicing my Toyota at fox dealership since I purchased it from Fox dealership. That is 10 years and counting. The first time ever that I deal with service representative of Fox that loses my trust once he started talking. Why? He started checking the system for bunch of stuff that he “recommends” to take care of which ended up of little over $950 bill. I was in for a regular service that I always did in the past 10 years for $30-$40. At this point I totally lost trust on this guy even though I always trusted Greg and other representatives that always helped me sincerely. Somehow he still found away to make me pay way more than I amused to pay for regular service. I am very much disappointed at the service representation. Something that I didn’t expect. More

Latest trip to the service department Great dealership with an excellent service department - never pressured to buy anything I don’t need! After 9 years, I still won’t go anywhere else Great dealership with an excellent service department - never pressured to buy anything I don’t need! After 9 years, I still won’t go anywhere else for a vehicle purchase or service. More

Service for soenna I know I can always trust that my vehicle will be completely taken care of by you guys! Lee is great—I always tell him his parents did a great job rai I know I can always trust that my vehicle will be completely taken care of by you guys! Lee is great—I always tell him his parents did a great job raising him! More

Service department was I was greeted with a smile upon arrival, and treated very well and promptly taken care of. Basil did a fantastic job of reviewing what they found in t I was greeted with a smile upon arrival, and treated very well and promptly taken care of. Basil did a fantastic job of reviewing what they found in the course of the maintenance to my truck and answered any questions I had regarding that, very impressed! More

Oil change and tire rotation Lee is always very helpful with any questions I have and is honest. He knows me by name. Can’t say that for many places anymore. Lee is always very helpful with any questions I have and is honest. He knows me by name. Can’t say that for many places anymore. More